Medical Scheduler

**Join our Just Kid Pediatrics family**

Just Kids Pediatrics is looking for a dynamic, flexible, and experienced individuals to assist us in providing the best pediatric care in our community. Customer Service is our number one priority! We are currently hiring a full-time call center agent for our operations center who will provide compassion to patients and develop the communities we live and operate in. Spanish speaking is a PLUS, being a good human is a MUST!

Minimum (1) years of medical office or clinic experience preferred. **This is a PART-TIME POSITION.**

Medical Scheduler Shifts:

Mon-Fri 7:30-3:30pm flexibility based on clinical needs.

**Hours subject to change based on clinical need***

Medical Scheduler Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Scheduler Hourly rate:

• $15.00-$17.00 based on experience

Medical Scheduler Job Summary:

Responsibilities include Answering incoming phone calls and routing to appropriate locations. Scheduling appointments. Registering patients into the computer system. Running patient insurance benefits and eligibility. Confirming appointments. Creating a positive experience through our core values with internal and external customers.

Medical Scheduler Primary Job Duties:

• Answer a minimum of 60-80 calls per day, dependent on overall phone volumes.
• Intake all information necessary to schedule accurate appointments to include patient demographics, insurance information and reason for visit
• Verify insurance.
• Schedule appointments.
• Accurately document all calls in patients chart
• Work other platforms of patient communications for scheduling to include online scheduling verification, voicemails returns and texting/fax functions.
• Route calls to other departments when need is determined.
• Provide unmatched customer service for our patients.
• Be on time for shift.

Medical Scheduler Job Qualifications:

• High school diploma or equivalent.
• Minimum of 1 years experience in medical office registering and scheduling patients.
• Detail-oriented with excellent interpersonal communications skills.
• Familiarity with basic medical terminology a plus.
• Ability to work independently and multi-task.
• Basic computer skills. Types 25 words per minute with 96% accuracy.
• Excellent phone etiquette and communication skills.
• Flexibility to work other locations and schedules when needed.
• Must pass a criminal background check

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 1 year (Preferred)

Language:

• Spanish (Preferred)

Experience:

• Medical Customer service: 1 year (Preferred)