What are the responsibilities and job description for the Customer Experience Director position at JustFoodForDogs?
**Responsibilities:**
We are seeking a highly motivated and experienced leader to join our team as a General Manager. The ideal candidate will have a proven track record of driving sales growth and improving customer satisfaction.
Key Accountabilities:
- Lead and motivate a team of staff to deliver exceptional customer experiences.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Maintain high levels of customer satisfaction through excellent communication and problem-solving skills.
- Monitor and analyze key performance indicators to inform business decisions.
Requirements:
- Minimum 1 year of experience in a leadership role, preferably in the retail industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Familiarity with retail operations and customer service principles.
