What are the responsibilities and job description for the Patient Care Advocate - Part-Time position at Justice Cannabis Co?
Description
Summary
The Patient Care Associate (PCA) is responsible for delivering an exceptional customer experience.
This role ensures all sales are compliant with state regulations and that customer needs are heard and
met throughout the sales process. This position is also responsible for ensuring transactions are
accurately recorded in point-of-sale (POS) and inventory tracking systems. Most importantly, this
role embodies the company's culture and brand image.
Essential Functions and Responsibilities
Sales Responsibilities
- Ensures the consistent delivery of an exceptional customer experience
- Assists customers in product selection based on defined treatment plans and product availability
- Achieves daily / weekly sales objectives by fulfilling customer requests and looking for
opportunities introduce new and alternative products
reviews
products
compliance with state regulations
service
with management, pharmacists, and senior sales consultants
Qualifications
handling responsibility
Cultural Responsibilities
Computers and Technology
Freeway, Veriscan, Microsoft office, and Metrc, etc.)
Supervisory Responsibilities
This position does not have supervisory responsibilities.
Work Environment and Physical Demands
The work environment characteristics and physical demands described here are representative of those
an employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be capable of lifting 25 pounds to stock product boxes. Position requires frequent reaching into
cabinets and displays to show and review product. Ability to maintain a stationary sitting or standing
position for up to eight hours in a day based on business needs and sales volume; and, ability to bend
and retrieve products from lower shelves. This role also enters information into sales and tracking
systems requiring hand dexterity and the ability visually verify correct product information
