Description
Essential Functions and Responsibilities
Sales Responsibilities
- Ensures the consistent delivery of an exceptional customer experience
- Assists customers in product selection based on defined treatment plans and product availability
- Achieves daily / weekly sales objectives by fulfilling customer requests and looking for
opportunities introduce new and alternative products
Continually develops communication and service skills to increase sales and generate positivereviews
Educates customers on product attributes and usageEnsures customers are accurately logged into the patient tracking systemPerforms sales transactions in compliance with all regulations governing the sale of cannabisproducts
Completes accurate sales documentationEnsures transactions are entered in point-of-sale and inventory management systems incompliance with state regulations
Assists in maintaining a safe, clean, and organized dispensary environmentComplies with all Justice Cannabis Co. policies, procedures and practices governing sales andservice
Complies with all safety and security protocols for dispensary staffPerforms administrative tasks (customer profile completion, sales tracking, etc.) as requiredAnswers phones, responds to voicemail, and takes phone ordersEstablishes on-going relationships with dispensary customersCompletes customer profiles to assist in future sales and service opportunitiesMaintains knowledge of new and existing products via vendor training, documentation, and crosstrainingwith management, pharmacists, and senior sales consultants
Cultural Responsibilities
Actively models Justice Cannabis Co. 's values and code of conductBuilds strong and effective internal, external, and cross-functional relationships.Is committed to creating and maintaining a collaborative, fun, and productive work environmentActively participates in team building and cultural development activitiesModels honesty, integrity, and direct communication in daily tasks and interactionsComputers and Technology
Must be computer literate with the ability to learn operational systems (Alpine IQ, Leaflogix, MJFreeway, Veriscan, Microsoft office, and Metrc, etc.)
Experience working with Outlook email and Microsoft Office suiteSupervisory Responsibilities
This position does not have supervisory responsibilities.
Work Environment and Physical Demands
The work environment characteristics and physical demands described here are representative of those
an employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be capable of lifting 25 pounds to stock product boxes. Position requires frequent reaching into
cabinets and displays to show and review product. Ability to maintain a stationary sitting or standing
position for up to eight hours in a day based on business needs and sales volume; and, ability to bend
and retrieve products from lower shelves. This role also enters information into sales and tracking
systems requiring hand dexterity and the ability visually verify correct product information
Requirements
Two or more years of experience working in a retail or hospitality environment with cashhandling responsibility
Demonstrated passion for delivering an exceptional customer experienceFast-paced, high volume retail sales experience preferredMust be at least 21 years of age and possess a valid driver's license or state IDMust pass all required background checks, certifications, and DOH affiliation requirementsProfessional written and verbal communication and interpersonal skillsMust have strong organizational skills, high attention to detail and the ability to multi-task
