What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Justin Goodman - State Farm Agent?
Are you passionate about creating exceptional client experiences and supporting the growth of a successful insurance agency? If so, we want to connect with you!
As a Customer Service Representative with Justin Goodman Agency, your attention to detail, customer service skills, and desire to help people will make you an ideal fit. In this role, you will enhance your career by resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We are looking for a customer-focused and empathetic team member who is eager to grow with us. Driven and sales-minded candidates can look forward to internal growth opportunities.
Responsibilities :
- Answer customer inquiries and provide detailed policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients to ensure satisfaction.
- Maintain accurate records of customer interactions to ensure high-quality service.
- Strong communication and interpersonal skills.
- Detail-oriented with the ability to multitask effectively.
- Previous customer service experience preferred.
- Opportunity for career growth within a supportive and dynamic team.
- Engage with a community-focused agency dedicated to exceptional service.
- Develop your skills in a thriving and rewarding environment.
Qualifications :
Why Join Us?
If you are a dedicated professional eager to make a difference, we look forward to connecting with you. Apply now to become a part of the Justin Goodman Agency team and start making an impact today!