What are the responsibilities and job description for the Senior Manager, Infrastructure Operations position at Justworks?
Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you'll fit right in.
Department
Engineering
Who You Are
Justworks is seeking a highly skilled and innovative Senior Manager of Infrastructure Operations to lead our Infrastructure Operations team. In this pivotal role, you will be responsible for architecting, maintaining, and optimizing the infrastructure that powers our platform, ensuring its stability, availability, performance, and security.
As a Senior Manager of Infrastructure Operations you will lead a team of 5 Infrastructure Engineers, guiding them through complex technical challenges and ensuring adherence to best practices in agile methodologies. Your expertise in AWS, operating systems, databases, networking, Kubernetes, and Kafka will be crucial in driving the success of our infrastructure.
This is a hands-on technical leadership role, requiring a deep understanding of all infrastructure components and the ability to implement innovative solutions that enhance our platform's performance and resilience. You will also be instrumental in advancing our infrastructure strategy, driving continuous improvement, and fostering a culture of excellence within your team.
The ideal candidate will bring a blend of strong technical skills and leadership experience, with a passion for infrastructure and a vision for how to scale and secure modern platforms.
This role will report to the Director of infrastructure, whom you will partner with on developing long-term strategies for the team.
Your Success Profile
What You Will Work On
- Lead and mentor a team of Infrastructure Engineers responsible for designing, maintaining, and executing technology programs aimed at enhancing the stability, availability, performance, and monitoring of our infrastructure platforms.
- Lead cross-functional initiatives to surface common pain points, architect comprehensive solutions, establish standards, and champion best practices in application development and operations.
- Collaborate with internal stakeholders to develop multi-year roadmaps that guide the evolution of our operating environment and support protocols, aligning with organizational goals.
- Design and implement cutting-edge infrastructure solutions that accelerate development velocity, bolster system resiliency, strengthen security measures, and ensure robust data availability across the organization.
- Proactively recommend and drive the implementation of infrastructure improvements, ensuring systems scale efficiently and meet performance requirements in response to business growth.
- Cultivate strong relationships with peers and stakeholders to promote cross-functional collaboration and align departmental objectives.
- Manage, scale, and grow a high-performing team of Infrastructure Engineers. Set performance goals, measure deliverables, and actively participate in recruiting, sourcing, interviewing, and hiring across the engineering team.
- Foster a team culture rooted in Justworks' core values. Mentor and develop a team of talented Infrastructure Engineers, ensuring their professional growth and alignment with organizational objectives.
- Create an environment that fosters accountability and drives engagement, motivating team members to excel and meet their commitments.
- Empower the infrastructure team to achieve high levels of technical productivity, reliability, and simplicity through robust infrastructure solutions and effective Agile practices.
- Develop robust technical solutions for complex business challenges. Improve team delivery by defining, communicating, and implementing technical standards and best practices.
- Perform other related responsibilities as needed based on department and / or organizational needs.
How You Will Do Your Work
As a Senior Manager, Infrastructure Manager how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following :
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for :
Qualifications
The base wage range for this position based in our New York City Office is targeted at $235,000.00 - $270,250.00 per year.
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [redacted]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Our DEIB Report and Our DEI Commitment
Salary : $235,000 - $270,250
