What are the responsibilities and job description for the Guest Service Ambassador position at Juut Midwest, Inc.?
Job Summary: As a Front Desk Professional at Juut Midwest, Inc., you will be responsible for delivering exceptional customer experiences. This role involves performing various front desk duties, including greeting guests, checking them in and out, handling cash transactions, and providing retail services. You will also be expected to attend training sessions and meetings to enhance your skills and knowledge.
Key Responsibilities:
Requirements:
Key Responsibilities:
- Greet and escort guests to their designated areas, offering beverages and amenities as needed
- Process guest check-ins and check-outs, managing room assignments and billing
- Handle cash transactions, including processing payments and making change
- Provide excellent customer service, responding promptly to guest inquiries and concerns
- Stock and maintain retail shelves, ensuring a visually appealing display of products
- Reschedule appointments and block artist time as needed, maintaining efficient scheduling
Requirements:
- High School Diploma or equivalent required; experience in the hospitality or retail industry preferred
- Excellent communication and interpersonal skills essential for interacting with guests and colleagues
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
