Case Manager

About JVS SoCal: Jobs. Vision. Success.
JVS SoCal has been a cornerstone of the Greater Los Angeles and Southern California community since 1931, empowering individuals through job training, career counseling, mentoring, and placement services.

Our Mission… Empowering individuals to achieve sustainable employment and financial independence.

Our Vision… Thriving communities with hope and economic opportunity for all.

Position Overview:

As part of the JVS So Cal Veterans Service Team, the SSVF Case Manager will be part of a dedicated, specialized, and passionate team focused on improving the lives of veterans experiencing homelessness. Utilizing a client-driven approach, the SSVF Case Manager leverages their experience, drive, and training to provide housing relocation and stabilization services. The SSVF Case Manager connects clients with services, provides problem-solving support, and helps clients develop the skills necessary to live independently. SSVF Case Manager will support Veterans through Los Angeles County, focusing on assisting Veterans and their families in securing and retaining housing and linking clients to community resources and other service providers.

Key Responsibilities: (not limited to):

• Provide comprehensive case management services and support for homeless veterans.
• Assist and evaluate homeless veterans and families’ housing barriers, housing goals, housing needs and develop an action plan to secure or retain housing.
• Assist in the search for housing, filling out rental applications, interpreting leases, and understanding tenant rights and responsibilities.
• Assist veterans in building social skills to enhance safe and affordable housing acquisition and retention.
• Determine veterans’ eligibility for VA HUD VASH/SSVF, DMH, CoC, and other housing programs.
• Timely and accurate data collection, reporting, monitoring and maintaining records in HMIS and other programs.
• Maintain compliance with agency and funder protocols, policies and procedures.
• Maintain confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Meet individual performance goals.
• Perform other duties assigned as needed.

Skills:

• Proficient in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
• Possess a passion for working and connecting with Veterans.
• Timeliness and attention to detail.
• Able to take the initiative and think outside the box.
• Excellent verbal and written communication skills.
• Ability to multi-task to meet objectives.
• Work as part of a team to meet the unit goals.

Qualifications:

• BA or BS degree in Social Work, Career Counseling, or other related fields or work experience
• 4 years of case management or housing navigation experience
• 3 years of experience working with priority populations.
• Case Management and/or Career Counseling, prior military experience, and experience in homeless services is preferred.
• Customer service and counseling expertise.
• A valid Driver’s License is REQUIRED.

Physical Job Requirements:

• Will work in an office environment and travel to community partners and housing sites.
• Must be able to lift 15 lbs.
• Ability to operate standard office equipment.
• Ability to sit, answering telephone calls, and other movements within the office.

Benefits/Schedule:

• Competitive Benefits Package
• Equal Opportunity Employer (EOE)
• Monday – Friday: 8:00a – 5:00p
• Occasional evenings and weekend day required.