What are the responsibilities and job description for the Cashier position at JW Ace Hardware - Scottsdale?
General Summary
The Cashier is responsible for register transactions involving the sale and/or return of merchandise.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service
• Project a positive representation of Ace Hardware Scottsdale.
• Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.
Register Operations
• Follow all cash register transaction procedures.
• Participate in store and Cashier meetings.
Front End Appearance and Upkeep
• Keep the front end, including checkout areas and entrance doors, neat and clean at all times. Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.
Experience
Cashier experience preferred, but not required. Customer service experience preferred but not required.
Physical Demands
Standing, walking, lifting (up to 40lbs) and climbing.
