What are the responsibilities and job description for the Houseperson - 1st Shift - Full Time position at JW Marriott Hotel Grand Rapids?
Job Description
Job Description
From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality : the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.
This is a full time position with 1st shift hours. Weekend availability required.
This position is eligible for full benefits (medical, dental & vision) Daily Pay, 401K, paid vacation, tuition reimbursement, free downtown parking, free employee meals, hotel and restaurant discounts and more.
SUMMARY
The House Person is a key individual in achieving the stocking expectations of the back of the house areas as well as the cleanliness of guest floors. The House Person must ensure all linen items are replaced on the landings in a timely manner as well as delivering all required guest room needs to the room attendants in their section. The House Person must ensure all service standards for a 4 diamond property are met as well as budgetary goals and interdepartmental relations.
JOB REQUIREMENTS
Bend, stoop, stand, and walk long distances for the duration of the shift
Be able to lift 75lbs on occasion and 20-30 regularly throughout the shift
Push / pull linen carts that weigh up to 400lbs
Must be reliable; willing to work weekends and holidays
Deliver both guest and associate requests with-in 15 minutes
Ability to communicate in English both verbally and written
Able to use different types of chemicals
Requires the ability to work independently and follow directions as assigned by supervisors
JOB FUNCTIONS
Stock assigned landings with linens, terry, supplies, and robes
Deliver requested items in a timely manner to both room attendants and guests
Strip 50-60 rooms per shift or as assigned
Complete all cleanliness projects on landings and guest floors as assigned by supervisors
Communicate effectively with room attendants in the section to ensure all needs are accomplished
Communicate effectively with the laundry department on required linen needs
Perform linen inventory on a quarterly basis
Any other tasks as assigned by the supervisor
