What are the responsibilities and job description for the Case Manager- Substance Abuse Residential position at JWCH Institute?
Position Purpose:
The Case Manager for the Women's Residential Treatment Program in South Los Angeles plays a vital role in providing comprehensive care coordination to minority and low-income individuals, including pregnant and postpartum women and their children. This position is responsible for maintaining a high standard of care in alignment with the Substance Abuse Prevention and Control (SAPC) and Drug Medi-Cal (DMC) program guidelines, while supporting JWCH’s mission to improve the health and well-being of underserved populations in Los Angeles County.
Principal Responsibilities:
- Collaborate effectively with the treatment team to ensure cohesive and comprehensive care.
- Conduct intake assessments, establish problem lists, and maintain accurate documentation in coordination with the program coordinator and other team members.
- Manage an assigned caseload, providing high-quality treatment services.
- Facilitate weekly individual counseling sessions and lead care coordination efforts.
- Conduct various counseling groups, including but not limited to: Matrix, Seeking Safety, Parenting, Relapse Prevention, Domestic Violence, Anger Management, Helping Women Recover, Women in Recovery, SUD Education, Life Skills, and Co-Dependency.
- Provide detailed progress reports for clients as needed.
- Maintain accurate and timely client records using the Electronic Health Record system (PCNX), ensuring all documentation is completed within 24 hours of service delivery.
- Collaborate with a multi-disciplinary team that includes the Los Angeles County Probation/Parole Department, Department of Health Services, Department of Public Health, Department of Children and Family Services, and other behavioral and mental health professionals.
- Receive and implement feedback to improve treatment approaches and explore innovative strategies.
- Ensure client confidentiality in compliance with HIPAA requirements.
- Offer immediate support and crisis intervention to clients, ensuring safety and access to appropriate resources.
- Engage with clients' families to provide education, support, and foster collaboration in the recovery process.
- Assist clients in accessing community resources, including housing, employment, and social services, to support their recovery journey.
- Deliver gender-responsive, trauma-informed care coordination in line with SAPC policies, operating within the scope of education, training, and responsibilities.
- Identify and address barriers to treatment, providing intensive care coordination as needed.
- Provide care coordination services for clients and their children enrolled in the program.
- Utilize the Homeless Management Information System for client data input when necessary.
- Incorporate mindfulness interventions during care coordination sessions.
- Conduct crisis management sessions to address immediate client needs.
- Facilitate life skills and other assigned group sessions.
- Perform ASAM or Problem List assessments as required.
- Administer drug tests in compliance with program protocols.
- Prepare detailed reports for DCFS Social Workers and/or Probation Officers.
- Monitor client services to ensure adherence to program requirements.
- Perform additional duties as assigned.
Requirements:
- Certified Substance Use Disorder or Registered (SUD) Counselor: Must be certified or registered by one of the agencies accredited by the NCCA and recognized by DHCS, which include CADTP and CCAPP; and must adhere to all requirements of the California Code of Regulations, Title 9, Chapter 8, and Title 9.
- One year of experience as a drug and alcohol counselor.
- Knowledge of and training in trauma-informed treatment and evidence-based treatment for substance abuse.
- Experience with Electronic Health Record systems.
- Experience administering the ASAM, ASI, and other substance abuse assessment tools.
- Ability to obtain an NPI number and C number by the time of hire.
- Must have a valid California driver’s license, proof of insurance, and an excellent driving record.
- Excellent written, oral, organizational, and documentation skills.
- Must be a team player, willing to receive feedback and grow professionally.
- Ability to perform multiple tasks while demonstrating the capacity to work within a team structure.
- Must maintain a current First Aid/CPR certification, physical exam, and tuberculosis test results.
Preferred Qualifications:
- Experience in Outpatient treatment working with minority, low income and disenfranchised populations.
- Experience and knowledgeable of Drug Medi-Cal (DMC) and Los Angeles County Substance Abuse Prevention Control (SAPC) system of care.
- Bilingual capabilities in English and Spanish preferred.
*All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19.
Employee Benefits:
At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30 hours per week, you’ll enjoy competitive pay and a benefits package that includes:
- A monthly allowance for medical, dental, and vision premiums
- Paid time off (vacation, sick leave) and 13 paid holidays
- 401(k) Safe Harbor Profit Sharing plan
- Mileage reimbursement
- Short- and long-term disability plans, life insurance, and more!
Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.
JWCH Institute, Inc Wesley Health Centers is an Equal Opportunity Employer.