What are the responsibilities and job description for the Certified Nursing Assistance - CNA CROCKER position at JWCH Institute?
Position Purpose: The Certified Nurse Assistant (CNA) at Crocker Care Campus is a key member of a multidisciplinary team providing compassionate, patient-centered care to individuals experiencing homelessness and substance use. This role supports patients in a harm reduction-focused, low-barrier healthcare setting, ensuring that care is accessible, dignified, and trauma-informed
The CNA will assist with daily patient care, hygiene support, basic clinical tasks, and harm reduction services in non-traditional settings, including drop-in spaces, outdoor park-lets, and outreach sites. The ideal candidate is empathetic, flexible, and passionate about working with vulnerable populations.
About the Crocker Care Campus & Harm Reduction Model:
The Crocker Care Campus is a patient-centered space designed as a welcoming drop-in site for people who use drugs and those experiencing homelessness. It provides a safe, accessible environment focused on hospitality, community, and comprehensive care. Unlike traditional clinics, Crocker operates with flexibility, prioritizing low-barrier engagement and participant autonomy over rigid structures.
Principal Responsibilities:
- Provide hands-on patient care and support, assisting with activities of daily living (ADLs), such as bathing, dressing, feeding, and toileting.
- Assist with wound care, medication reminders, and patient monitoring under RN supervision.
- Support patients with hygiene needs, including changing clothes, cleaning wounds, and basic grooming.
- Engage patients in a compassionate, non-judgmental manner, prioritizing dignity and respect.
- Assist with rooming patients, vital signs, and basic health assessments.
- Provide phlebotomy support, particularly for patients with challenging venous access (preferred or willingness to train).
- Participate in harm reduction efforts, including overdose prevention education, safe-use supply distribution, and connection to support services.
- Collaborate with an interdisciplinary team, including nurses, medical assistants, case managers, harm reduction specialists, and behavioral health staff.
- Assist with mobile and outreach efforts, helping to bring care to patients in need.
- Ensure accurate documentation of patient interactions and services provided.
- Support a welcoming, safe, and patient-centered environment in all care settings.
- Performs other duties as assigned.
Requirements:
- Current Certified Nurse Assistant (CNA) certification in California required.
- CPR/BLS certification required.
- At least one (1) year of CNA experience in a healthcare or community health setting preferred.
- Comfort working in non-traditional clinical environments, such as drop-in centers, outdoor park-lets, and mobile units.
- Understanding of primary care needs for people experiencing homelessness, including substance use, chronic conditions, and behavioral health considerations.
- Strong teamwork and communication skills, with the ability to work closely with an interdisciplinary care team.
- Demonstrated ability to provide compassionate, patient-centered care in a harm reduction and trauma-informed framework.
- Bilingual (Spanish/English) preferred but not required.
Preferred Experience & Skills:
- Experience working with people experiencing homelessness or in harm reduction settings.
- Familiarity with mental health crisis intervention and de-escalation techniques.
- Ability to adapt to a fast-changing environment and provide care with flexibility and creativity
*All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19.
Employee Benefits:
At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30 hours per week, you’ll enjoy competitive pay and a robust benefits package that includes:
- Medical, Dental, Vision
- Monthly employer-sponsored allowance for assistance with health premiums.
- Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.
- Paid time off (vacation, sick leave) and 13 paid holidays.
- 401(k) Safe Harbor Profit Sharing plan.
- Mileage reimbursement.
- Short- and long-term disability plans (LTD/STD).
- Life insurance policy & AD&D, and more!
Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.
JWCH Institute, Inc Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.