What are the responsibilities and job description for the Parts Counter Representative position at JX Enterprises Careers?
Job Overview:
Our Parts Counter Representative will assist callers with solutions for their trucking needs. With opportunities from entry-level to experienced, this role is designed for a motivated and career-minded individual who wants the potential to earn more with the increase of knowledge and responsibility.
Pay: $20.00 - $24.00 (Based on Experience)
Shift: Tuesday - Friday 8:00 a.m. - 5:00 p.m. and Saturday as needed.
Shift Premium: Any work performed/hours worked Monday - Friday, 5:00 p.m. - 5:59 a.m. and/or any hours worked on weekends (Saturday/Sunday) will be paid a shift differential of 15% of your base wage.
Essential Duties and Responsibilities:
- Deliver exceptional customer service for our retail parts business.
- Greet customers and assist in parts selection.
- Answer questions, provide price quotes, inform of companion part requirements and specials over the phone.
- Keep customers informed on the status of special orders and back-order parts.
- Receive, locate, bill, and fulfill orders.
- Handle customer returns.
- Deliver exceptional customer service to our Service department.
- Locate and secure parts from various vendors for shop jobs.
- Help control and maintain inventory.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Employee Benefits:
Insurance:
- Medical - PPO and HDHP options
- Flexible Spending Account (FSA)
- Health Savings Account (HSA) with company match
- Dental Insurance
- Vision Insurance
- Accident & Critical Illness Insurance
- Group Term Life Insurance (company paid)
- Short and Long-Term Disability (company paid)
Paid Time Off:
- Paid Time Off (PTO)
- Paid Holidays
- Volunteer Time-Off
- Paid Maternity/Paternity Leave
- Bereavement/Funeral
Compensation:
- 401(k) Retirement Plan with company match
- Incentive Programs
- Shift Differential Program
- Tool Rewards Program
- Safety shoe and glasses program
Other:
- Employee Assistance Program (EAP)
- Wellness incentives
- Company paid and provided uniforms
- Training: In-House, Instructor-Led, and Online
JX Enterprises, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Salary : $20 - $24
