What are the responsibilities and job description for the Distribution System Operator position at K&A Engineering Consulting PC?
K&A Engineering Consulting – is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. Specializing in substation, transmission, distribution, distributed energy resources, and EPC services, we excel in solving complex challenges with precision-driven solutions. We pride ourselves on employing top talent, fostering a culture of excellence, and building meaningful relationships with clients and employees.
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Responsibilities & Duties::
Role Expectations:
- Emergency Response: Assess all outages and emergency situations, develop service restoration and emergency response plans, and direct the implementation of the plans. Document restoration data and review elements of the process for improvement opportunities.
- Real Time System Monitoring: Monitor the Electric Distribution System using EMS, DMS, SCADA, DDS, and other computer tools. Address customer concerns and resolutions including government and community electric service issues.
- Request for Outage (RFO): Review, approve, and direct system switching procedures using the RFO system. Prepare emergency switching requests and procedures. Perform Switching Authority duties and responsibilities for all work under their jurisdiction.
- Workload Planning/Prioritization: Prioritize outage, emergency response requests and non-outage service orders and dispatch to field personnel. Schedule and assign work to dispatchers, substation operators, troubleman, district reps, etc. to meet workload requirements.
- Customer Interaction: Initiate and respond to major customer telephone calls regarding outages and other service concerns. Answer fire, police, and other public authority emergency calls and respond with company resources accordingly. Communicate with internal management on affects of customer outages and emergencies as required.
- Efficiency: Supervise work direction for efficient and effective operation of the distribution system and balance the needs for service reliability and response with cost-effective practices
What we’re looking for:
- Two years of post-secondary education or technical training in electricity or electric distribution, plus a minimum of five (5) years of experience in electric utility operations, OR Completion of an Xcel Energy or equivalent lineman apprenticeship program, plus a minimum of three (3) years of experience as a lineman or troubleman, OR A Bachelor’s degree in Engineering with a focus on electrical or power systems, plus three (3) years of experience in electric utility distribution
- Demonstrated knowledge of the electric distribution system design, operation, maintenance, and performance
- Ability to work rotating shifts and respond to emergencies and overtime requirements
- Proven written and verbal communication skills
- Ability to work both alone and in a team environment under extreme workload and emergency condition
Why Join K&A?
People-First Culture: We put our people at the center of everything we do, creating an environment where your professional and personal growth is a top priority.
Innovation & Learning: We encourage continuous learning and invest in your development through training, mentorship, and hands-on experience.
Collaborative Team Environment: We believe in the power of collaboration and working together to achieve the best outcomes for our clients and employees.
Recognition & Growth: We’ve earned our reputation through uncompromising precision and a commitment to excellence. As an agile and fast-growing company, we offer plenty of opportunities for your career advancement and growth.
Competitive Compensation & Benefits: We offer a comprehensive benefits package, including health insurance, flexible PTO, paid holidays, tuition reimbursement, and much more.
Check out our career page for more information!
The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licenses and certifications, and other related skillsets. The disclosed range is an estimate and has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
