What are the responsibilities and job description for the Sprinklr Amazon Connect position at K Anand Corporation?
Job Details
Must have skills:
Sprinklr
Amazon Connect
Python
Certifications Needed: AWS
Nice to have skills
AWS Lambda
Java
Detailed Job Description:
Minimum 8 to 10 years of experience in Contact center development, integration, and an Architectural role.
Clear understanding of designing and deploying intelligent, AI-powered contact center solutions that deliver exceptional customer experiences Experience in contact center applications, Integration with various systems, and databases.
Identify the needs of the organization and build the system specification. Assess the requirements of huge systems and divide them into smaller, more manageable components.
Minimum years of experience: 8-10 years
Education: Bachelor's or Master of Engineering Certifications Needed: Yes, AWS
The top 3 responsibilities would expect the Subcon to shoulder and execute:
Client Communication
Collect and analyze requirements
Execute the project.