Lab Technician

Job Description

Job Title: Laboratory Technician

Department: Laboratory

Reports To: CLS / Technical Manager

FLSA Status: Non-Exempt

Prepared By: Human Resources

Prepared Date: December 2024  

Summary

Laboratory Tech incumbent reports to the Laboratory Coordinator (CLS).  Lab Tech is responsible for the performance of laboratory procedures that require some degree of technical scientific knowledge and experience. Duties are directed and assigned by the Technical Manager. Incumbent is also responsible for initial problem resolution – which includes problem identification, fact gathering, drawing valid conclusions, and submitting proposed resolution to the Technical Manager as well as implementation upon approval.

Essential Duties and Responsibilities include the following. Other Duties may be assigned.

• Routinely demonstrates competency and sustained performance of Lab Assistant duties.
• Performs assigned daily lab assignments, loading and running tests, maintenance of assigned machines under the supervision of CLS or Lab Director.
• Q/C work to include aliquoting process for reagents and calibrators.
• Maintains clean and orderly work area, assists with equipment sterilization, and assists with storage of confirmed samples.
• Provides support and oversight to Send Out Program(s).
• Ensures appropriate supply levels are maintained and reorder notifications are timely, monitor reagent supply levels and expiration dates following Company SOPs. 
• Creates reports and/or maintains management logs as assigned.
• Oversight of sample management, ensures all samples are correctly logged, problems transitioned or resolved, and all tests performed before samples are discarded and that Company SOP is followed. 
• Provides notification of critical results as assigned.
• Answers phones, calls clients for information needed to process tests as required.
• Adheres to confidential (HIPAA) requirements for personal and proprietary information.

Supervisory Responsibilities   

Supervisory duties do not apply to this level.

However, incumbents may assist with providing support to Lab Assistants & Clerks as directed. 

Competencies          

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Collects and researches data; uses intuition and experience to complement data.

Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills.

Customer Service - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Interpersonal Skills - Maintains confidentiality; remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.

Teamwork - Contributes to building a positive team spirit.

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.

Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.

Professionalism - Approaches others in a tactful manner; follows through on commitments.

Quality - Demonstrates accuracy and thoroughness.

Quantity - Completes work in timely manner.

Safety and Security - Observes safety and security procedures.

Adaptability - Adapts to changes in the work environment.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.

Qualifications

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Minimum High school diploma or general education degree (GED) with two (2) years related experience and/or training, or equivalent combination of education and experience. This level requires scientific knowledge and skills which might be expected from incumbents at the college "upper division" level or from incumbents who have acquired equivalent knowledge and skills through experience. Bachelor’s Degree (Science related field) preferred.

Language Skills

Ability to read and comprehend a wide array of correspondence including technical manuals and reports. Ability to write business correspondence and reports.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of  mathematics to science related activities. Understanding of basic algebra and geometry.

Reasoning Ability

Ability to apply education level synthesis and common sense understanding to carry out instructions furnished in written, oral, or diagram form.  As well as deal with problem solving involving several variables and to appropriately recommend solutions.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Excel Spreadsheet software, Microsoft Word Processing software, and the ability to learn and gain proficiency in Laboratory Information System Software and various Laboratory Equipment Software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.