Sr. Infrastructure Program Manager

Job Title: Sr. Infrastructure Program Manager

Location: Remote

Role Description:

? Establishing program goals and visions

? Developing the Program Charter

? Assigning, managing and/or coordinating Project Managers

? Validating business requirements? Understanding the current customer environment and assessing the requirements to transform from the current to the future solution successfully

? Overseeing the development and execution of additional program functions, including

o Program management plano Program scheduling, sequencing, dependencies, timelines and staffing plan, including:

? Procurement

? Provisioning

? Data center / site readiness & installation

? User deployment & migrationo Cost management plano Contingency planso Risk management plan and escalation pathso Communications plano Change management plan? Lead project team members in detailed planning and execution

? Develop and execute project functions

? Project scheduling, sequencing, dependencies, timelines, and staffing plan, including:

o Procurement

o Site engagement/kickoff

o Facilitate site data collection

o Site readiness and installation

o Operational turnover

? Communicate with various bank personnel and third-party providers to manage end-to-end projects dealing with bank network and infrastructure.? Manage one or more cross-functional projects/engagements of medium to high complexity.

? Responsible for overall coordination, status reporting, and stability of project-oriented work efforts.

? Ensure adherences to quality standards and reviews project deliverables.

? Work from detailed work plans, schedules, project estimates, and status reports.

? Facilitate standard process, procedures, and controls.

? Attend project/engagement meetings and is responsible for project task tracking.

? Communicate to internal and external program stakeholders.

? Provide executive reporting of program status.

Competencies: Firewall Administration - Security Management (IT IS), IT IS_CNS_ Wireless Network_ Cisco

Experience (Years): 8-10

Essential Skills:

Consulting is in the process of building a large program team to support infrastructure projects globally for a large bank.

The initial step is to build out the team of Program Managers that will be assigned a set of projects and responsible to lead these projects for on-time and on-budget project completion using standard engineering methodologies.

The Program Manager provides governance and oversight of the purpose and status of the projects in a program and uses this oversight to support project-level activity.

This role is critical for ensuring that the program goals are met by providing a decision-making capacity that cannot be achieved at the individual project level, by providing the project manager(s) with a program perspective when required or as a sounding board for ideas and approaches to solving project issues that have program-level impacts.

Desirable Skills:

? Must have network and infrastructure background:

o Be conversant in how a network and infrastructure are delivered:

? Understand circuit order (non-DIA) processing with such vendors as ATT, Comcast, and others.

? Understand what a DMARC is and what a last mile provider (LMP) is and how this infrastructure works.

? Understand delivery and setup of a new circuit and how it is connected and turned up.

? Understand what a router is and where it is placed in the infrastructure.

o Understand basic network equipment and its uses (i.e., core and UA switches, firewalls, wireless controllers, WAPs, servers) and how it all fits in the infrastructure.

O Understand network diagrams and the flow of connections.

? Understand basic Datacentre (DC) concepts:

o How DC operations work (general)

o Fiber/copper connections Equipment racks (e.g., whether there is enough space in a rack, whether new racks will be needed)

o Power requirements (e.g., adding new equipment, whether there is enough power)o HVAC (e.g., knowing the questions to ask to support new equipment)

? Be a United States Citizen and must be able to pass a background check.

? Expertise in Microsoft Project? Have an associate degree or bachelors degree in computer science, information systems, business administration, or other related discipline (or equivalent work experience).

? The candidate must have excellent client interfacing skills, vendor/third-party resources, strong verbal and written communication skills and ability to work with all levels of management.

They should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to interact and communicate on a global level successfully) if needed.

? 8 years managing projects.

? Financial services (Insurance, Banking, Investment banking), is a plus.

? Must have strong analytical skills. Continuous process improvement mindset.

? Experience with managing program/project financial estimates and ongoing financial forecasting of expenditures.

? Industry Certifications in PMP, CSM (Certified Scrum Master) are strongly preferred, technical certifications such as CCNA are a plus.

Keywords: Sr. Infrastructure Program Manager