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Fulfillment Center Operations Associate

K&L Wine Merchants
San Carlos, CA Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 3/8/2025

ABOUT US

 

K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match! 


WHAT WE'RE LOOKING FOR

 

We are seeking a Fulfillment Center Operations Associate who is a proven team player with a can-do attitude. The Fulfillment Center Operations Associate will be responsible for fulfilling web orders, receiving inventory, maintaining organization of our warehouse, and supporting our shipping programs. If you are positive, hardworking, and looking for an opportunity to join a great company we want to hear from you!


BENEFITS 

 

  • Medical/Dental/Vision insurance - K&L pays 100% of individual premium 
  • 401k plan, with company contribution
  • 3 weeks of paid time off per year – time off accrual increases at 5 years of service  
  • 8 paid holidays
  • Generous product discount 


PRINCIPAL RESPONSIBILITIES

  • Prepare outbound pallets for intra-location transfer
  • Receive and warehouse inbound inventory (internal and supplier)
  • Fulfill web orders from in-stock inventory
  • Process credit cards for web orders, consolidate, organize, and maintain paid customer holds areas 
  • Research, update, and resolve customer service incidents (e.g. missing items, credit card declines)
  • Construct shipping and handling materials (e.g. boxes, racking) as needed. 
  • Contribute towards facility maitenance, safety, and organization (sweeping, cardboard breakdown, etc.)

 

REQUIREMENTS

 

  • Positive attitude and willingness to learn
  • Detail oriented and organized
  • Must be able to work weekends (Friday - Tuesday 7am-4pm)
  • Must be able to lift and carry up to 50 lbs.
  • Ability to load, unload, and operate a hand truck
  • Must be able to stand and walk up to 8 hours each day
  • Ability to bend stoop, twist, and kneel frequently
  • Ability to load, unload, and operate a hand truck safely
  • Previous experience with Office 365, shipping software, warehouse technology, and handheld devices preferred 

 

Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers. 

 

K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.

Salary : $23 - $25

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