What are the responsibilities and job description for the Entry level customer service position at K&M marketing?
Job Summary
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is essential in providing exceptional customer support and ensuring a positive experience for our clients. The ideal candidate will possess strong communication skills and a passion for helping others, making them an integral part of our customer service operations.
Duties
- Provide accurate information regarding products and services to assist customers effectively.
- Handle cash transactions and ensure accurate cash handling procedures are followed.
- Maintain detailed records of customer interactions and transactions using data entry skills.
- Analyze customer needs and provide tailored solutions to enhance satisfaction.
- Collaborate with team members to improve overall service delivery and resolve issues promptly.
- Uphold company policies while demonstrating excellent phone etiquette during all communications.
Experience
- Proficiency in data entry and computer skills to manage customer information effectively.
- Strong analytical skills to assess customer needs and provide appropriate support.
- A positive attitude, willingness to learn, and ability to work collaboratively within a team environment.
Join us in delivering outstanding service as an Entry Level Customer Service Representative and take the first step towards a rewarding career in customer support!
Job Type: Full-time
Pay: $550.00 - $800.00 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $550 - $800