What are the responsibilities and job description for the Entry level customer service position at K&M marketing?
*Overview*
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is ideal for individuals looking to start their career in customer service and develop their skills in a supportive environment. As a key point of contact for our clients, you will play an essential role in ensuring customer satisfaction and fostering positive relationships.
*Duties*
* Provide exceptional customer support through various communication channels.
* Assist clients with product information, service inquiries, and issue resolution while maintaining a high level of client services.
* Accurately document customer interactions and feedback in our computerized system for analysis and reporting.
* Collaborate with team members to ensure timely responses to customer needs and concerns.
* Analyze customer feedback to identify trends and areas for improvement in service delivery.
* Communicate clearly and effectively with customers, ensuring they feel valued and understood.
* Type efficiently to manage multiple inquiries while maintaining quality service standards.
*Experience*
* Previous experience in a call center or customer service environment is preferred but not required.
* Strong communication skills with an emphasis on active listening and empathy towards customers.
* A willingness to learn and adapt in a fast-paced environment is essential.
Join us in delivering outstanding customer experiences while developing your career in the field of customer service!
Job Type: Full-time
Pay: $500.00 - $800.00 per week
Benefits:
- Flexible schedule
- On-the-job training
- Referral program
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $500 - $800