What are the responsibilities and job description for the IT Support Technician position at K-Tek Resourcing?
Job Role: Field Support technician
Location: Stamford, CT
Duration: Long Term Contract
- As an IT Field Services & Onsite Support Technician, you will be a key member of our team, providing essential on-site technical support to our clients.
- You will be the first point of contact for resolving their technology issues, ensuring smooth operations, and maximizing their productivity.
- You will play a crucial role in maintaining the IT infrastructure and ensuring satisfaction. You will troubleshoot, diagnose, and resolve hardware and software issues, ensuring optimal system performance and user satisfaction.
- This role requires strong technical skills, excellent problem-solving abilities, and a customer-centric approach.
Key Responsibilities:
On-Site Support:
- Travel to client sites to provide in-person technical assistance.
- Install, configure, and upgrade computer hardware and software.
- Troubleshoot and resolve a wide range of IT issues, including network connectivity, printer problems, and software malfunctions.
- Audio and Video equipment Support including Health Checks
- Asset Management & Disposal
- Data recovery and backup solutions
Salary : $45,000 - $60,000
