What are the responsibilities and job description for the Pet Care Technician position at K9 Resorts Luxury Pet Hotel & Daycare Penfield?
Compensation and Benefits:
- Free Doggie Daycare: while you work (unless we are at capacity.)
- Employee boarding discounts: when you are travelling.
- Pay Frequency: Weekly
- Salary: $17/hr
- Incentives & bonuses (paid weekly:) Performance based incentives.
- Scheduling: Full time shifts are 5 days per week. We will do our best to work with you on your scheduling needs.
- Retirement: 401k
- Paid Time Off: Annually, two weeks PTO for FT and one week for PT employees. PTO accrues at 4% of hours worked immediately.
Pet Care Technician
Pet Care Technicians are responsible for delivering on our core promises, cleanliness and compassionate care. This position spends the most time directly in contact with our furry friends. Someone in this position not only must love dogs, they must also be willing to "get down and dirty". Cleaning accommodations, giving dog baths and managing doggie daycare are all part of the daily routine. You must excel at communication and observation skills, as well as possess a keen eye for detail.
Essential Job Functions:
- Fluent in Microsoft Office and well-versed in computer usage
- Willing/able to learn new computer programs easily
- Very customer service-oriented
- Able to use down time effectively
· Responsible for the health and well-being of dogs in Daycare and Boarding
· Works closely with owner in charge to handle resort tasks
· Responsible for the sanitation of all accommodations and outdoor areas, bathing, and monitoring daycare
· Performs body checks on to search for pre-existing conditions and/or injuries
· Has the ability to perform the following tasks at the request of the General Manager/Owner
o Run dogs from daycare or boarding to customers
o Personal playtimes for dogs
o Takes dogs outside for elimination breaks
o Bathing
QUALIFICATIONS:
Job Requirements:
- Complete K9 Resorts Certification Program for a Customer Service Representative
- Complete Professional Pet Boarding, CPR, First Aid and Respiratory Illness Courses. We will provide these courses.
- Customer service-oriented
Education and Experience:
- High School diploma or equivalent
- Previous experience is preferred but not required
- One weekend day and holiday hours are required
Technical Skills:
- Computer skills including knowledge of Microsoft Windows.
- Proficient written and spoken communication skills.
- Ability to lift 50lbs
Personal Characteristics:
- Kind, compassionate, friendly, outgoing, caring and tolerant.
- Outstanding interpersonal relationship building and employee coaching and development skills.
- Embody a love for dogs.
- The ability to retain a high level of confidentiality.
- Stress tolerance – must be able to remain calm under highly stressful and unexpected situations.
- Dependable and responsible.
- Ability to communicate with all types of people, remain calm, mediate and problem solve.
- Excellent moral and ethical character and compass.
- Flexible hours
- Positive attitude
The above statements are intended to describe the general nature and level of work being performed by the employee assigned this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- Rochester, NY 14618 (Required)
Work Location: In person
Salary : $17