What are the responsibilities and job description for the Host position at Ka Thai?
Overview
We are seeking a friendly and organized Host/Host to join our team in delivering exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in setting the tone for their visit. Your hospitality skills will ensure that guests feel welcomed and valued from the moment they arrive.
Duties
- Greet and welcome guests as they arrive, ensuring a warm and inviting atmosphere.
- Manage reservations and seating arrangements efficiently using POS systems, including Aloha POS.
- Assist guests with inquiries regarding menu items, specials, and restaurant policies to enhance their dining experience.
- Maintain cleanliness and organization of the host stand and dining area.
- Handle guest relations with professionalism, addressing any concerns or requests promptly.
- Utilize phone etiquette to manage incoming calls for reservations or inquiries effectively.
Experience
- Previous experience in guest services or hospitality is preferred but not required.
- Familiarity with food service operations is a plus.
- Strong communication skills are essential for effective interaction with guests and team members.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a passion for providing excellent customer service are key attributes for success in this role.
Join our team as a Host/Host and be part of creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 12 – 15 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Evening shift
- Night shift
Work Location: In person
Salary : $14 - $15