What are the responsibilities and job description for the Branch Service Support Assistant position at Kaeser Compressor, Inc.?
Kaeser is one of the largest and most successful suppliers of air systems, with approximately 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. Kaeser offers quality compressed air systems, comprehensive consulting services, and outstanding after sales support. We specialize in evaluating each customer’s application and providing the most efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com.
We are looking for a Service Support Assistant for our location in Boston Branch.
The selected candidate will:
- Support Service Technicians and manager with installations, service and repair as needed.
- Follow-up with customers on recommended service needs via phone, email and in person.
- Support material management activities at the branch including sourcing, shipping, receiving and returning of parts and rental equipment.
- Responsible for learning and following all applicable procedures and work instructions relating to the Company’s quality and environmental system.
Required Qualifications:
- High School Diploma
- Minimum 5 years work experience
- Strong mechanical aptitude
- Good verbal skills for phone and customer interaction
- Good driving record
- Good computer skills
- Forklift training
We offer a competitive salary, excellent benefit package including Profit Sharing and 401(k) Plan as well as a health and wellness program.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
