What are the responsibilities and job description for the LEASING CONSULTANT position at Kaftan Communities?
LEASING CONSULTANT – METRO DETROIT AREA–IN-PERSON
Foxpointe Townhomes and Village Oaks
About Us
Kaftan Communities is a leader in residential property management, established and managed by real estate entrepreneurs who are deeply involved in every project. With over 50 years of excellence, we are renowned for our innovative development, construction, marketing, and property management. Our core values emphasize fairness, positivity, responsibility, accountability, superior service, and promoting a healthy lifestyle. Our “Three Uniques” include a sterling reputation for fairness, excellence inside and out, and treating customers like family.
Job Summary
Kaftan is looking for a Leasing Consultant. The Leasing Consultant is a company ambassador between the public, tenants of the property and property team members. The ideal candidate will be successful if they ensure that the property is maintained effectively for leasing activities, market community to prospective residents, and complete screening policies for prospective applicants. They will oversee and coordinate the orientation of new residents and assist with performing office management and clerical tasks. They will preserve favorable relations with all property team members and prospective and current residents, contribute to a positive atmosphere in the office, and portray a positive image of the company in your activities.
Responsibilities
- Meet potential renters and guide them on tours of available units
- Ensure “model” or “vacant” unit/s are ready for show
- Lease apartments at the highest effective rental level possible, while maintaining a strong customer service and satisfaction philosophy
- Verify resident prospect application data and information and perform background checks, credit checks and other responsibilities to if perspective residents are qualified
- Qualify potential residents prior to final application approval
- Respond to resident request promptly and courteously and to help resolve resident issues and concerns
- Following up on leads for potential renters
- Keep residents informed of any changes to rental agreements or upcoming property issues
- Complete lease documents in a timely and accurate manner
- Maintain accurate and organized resident files in accordance with Company policy.
- Enter all data relative to current and prospective residents in property management system, accordance with company policy
- Inspect apartments homes prior to move-in to ensure market ready status
- Assist in developing and maintaining a resident retention/renewal program in order to achieve optimum market rental increases, renewal conversion ratios and budgeted occupancy goals
- Stay current with rental values and amenities of competitive communities
- Handling the collection of rent payments, security deposits and application fees
- Ensure community facilities such as mailrooms, fitness centers, and all other community areas are well maintained
- Assist in preparing the competitive market survey report as needed