Logistics Support Specialist

KAG is North Americas largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico.

At KAG, its our people who make it possible to achieve our company goal as One Team Driven to Make a Difference! With expert knowledge, supportive leadership and most importantly, a strong belief in our company culture, our KAG team exemplifies the passion, pride and entrepreneurial spirit of KAG to help us reach our goal every day.

We want you to have a career with the rewarding professional and community experiences you desire, in a place that feels like home. If you are seeking an opportunity to join a talented team of dedicated professionals in a company that keeps North America moving, we invite you to apply!

Hours: Monday to Friday 8am to 5pm

Pay: $13.70 to $16.30

Position Summary

This position will be responsible for supporting KAG Logistic Operations by gathering carrier paperwork and accurately billing our customers. The Specialist is responsible auditing and administering carrier pickup and delivery information in order to accurately complete required in-house and/or external systems that are used to complete established financial settlement processes and procedures between KAG Logistics customers and carriers. Position will report directly to the Logistics Operations Support Manager.

Essential Functions

• Provide timely and accurate order delivery information to our external customers from carrier documents. This requires use internal systems and at times, customer systems, in order to confirm and complete delivery requirements. All systems require accurate loading and unloading information. This information provided by the Specialist will drive payment to KAGL.
• Monitor carrier compliance in submitting delivery paperwork within the required timetable. Specialist will also determine if all information is filled out appropriately and all required fields are filled in within our internal systems.
• Maintain frequent professional communication with both internal and external parties to ensure information entered into the system is complete and accurate.
• Specialist will have routine interaction with carriers and customers. Communications and customer service skills are essential in this position. Most commonly, this interaction is paperwork requests or questions from carriers.
• Ensure deadlines are consistently met. This includes month end close internal deadlines, as well as external month end deadlines, as established by our customers.
• Accurately and efficiently index delivery paperwork.

Qualifications

• High school diploma or equivalent
• Basic computer/Excel skills

Kenan Advantage Group, Inc. is an equal opportunity employer. No person will be discriminated against in any aspect of their employment on the basis of any status or characteristic protected by applicable federal, state or local law

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.

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