What are the responsibilities and job description for the Warranty Supervisor position at Kag Services Inc?
KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico.
At KAG, it's our people who make it possible to achieve our company goal as One Team Driven to Make a Difference! With expert knowledge, supportive leadership and most importantly, a strong belief in our company culture, our KAG team exemplifies the passion, pride and entrepreneurial spirit of KAG to help us reach our goal every day.
We want you to have a career with the rewarding professional and community experiences you desire, in a place that feels like home. If you are seeking an opportunity to join a talented team of dedicated professionals in a company that keeps North America moving, we invite you to apply!
Position Summary
This position is responsible for supervising all aspects of the equipment and parts warranty process.
Essential Functions
- Manage new equipment warranty registration
- Supervise warranty staff
- Maintain and communicate the definitions of the warranty period for all parts in the fleet maintenance software and in applicable reference material for all shops
- Ensure all parts are entered into the fleet maintenance software accurately and consistently across all shops
- Supervise the warranty claim process with internal customers and external vendors.
- Ensure that all tools are in place and being used to capture warranty and to enter parts correctly
- Create, code, file and manage warranty claims for both internal and external shops for tractors, trailer,and all components
Qualifications
- High school diploma;
- 3 years of related experience
- Strong attention to detail
- Strong PC skills and ability to adapt to a variety of software programs
- Effective organizational skills and a sound mechanical aptitude
#NDMP
