What are the responsibilities and job description for the Claims Examiner - Must live In Colorado position at Kaiser Permanente?
SEIU Local 105 - $28.35 - $38.62
“May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums: https://www.lmpartnership.org/local-contracts.
“May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums: https://www.lmpartnership.org/local-contracts.
Job Summary:
Through comprehensive assessment and analysis, adjudicates managed healthcare claims/bills, authorizations and referrals, for payment or denial within contract agreement and/or regulatory requirements. Performs these duties using industry standard knowledge of managed healthcare claim/bill payment processing and medical regulations, verifies and updates relevant data into various computerized internal and external systems.
Essential Responsibilities:
- For all lines of business analyze claim holds/pends, research and track required claim information to adjudicate professional and hospital claims/bills.
- Proactive and or responsive outreach to provider, members and other customers that could include phone calls, emails or other methods as needed.
- Proactively communicate with internal departments as appropriate to resolve claims issues promptly.
- Provides input to supervisor and training and development team regarding training and educational tools to enhance department production and processes.
- Proactively communicate with internal departments as appropriate to resolve claims issues promptly.
- Provides assistance to prepare materials as needed to the leads, supervisors and managers for external audits.
- Communicate problems and/or trends to leads and management. Understand and apply county, state and federal regulations.
- Other duties as assigned within department job functions.
Qualifications:
Basic Qualifications:
Experience
- Minimum three (3) years of claims adjudication experience required.
Education
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
Additional Requirements:
- Customer service experience.
- Basic PC skills required.
- Working knowledge of Microsoft Word.
- Ability to work in a in a Labor Management Partnership environment.
- Ability to understand and meet customer needs in a claims setting.
- Ability to apply procedures, practices and methods used in claims processing.
- Skills in analysis, interpretation and application of procedures, practices and methods used in claims adjudication without direct supervision or oversight.
Preferred Qualifications:
- N/A
Salary : $28 - $105
