Clinical / Service Delivery Technical Engineer II, Medical Instrumentation - Kensington, MD

In addition to the responsibilities listed below, this position is responsible for performing standard corrective repairs, preventive maintenance, and acceptance testing on all medical instrumentation; ensuring medical instrumentation is calibrated at the appropriate interval with supervision from a manager; and performing installations of standard medical instrumentation.

• Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.


• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.


• Ensures that documentation is adequately maintained by: documenting ones action (e.g., maintenance, repairs, part replacement) in the centralized maintenance management system with minimal guidance and monitoring; documenting standards, procedures and protocols for all major processes and upholding all standards with limited oversight; and maintaining adequate parts of inventory for medical devices and software with limited oversight.
• Conducts ongoing preventative maintenance of medical equipment by: performing routine inspections and functionality tests of standard medical equipment (e.g., integrated, interoperable) medical devices and software with some direction; assisting with scheduled preventative maintenance of medical equipment and software (e.g., replacing parts) while exercising judgement and discretion; responding to straight forward requests for maintenance that may require judgment and discretion; and maintaining basic awareness of the status of ongoing preventative maintenance activities, problems, and concerns.

Qualifications:

• Associates degree or vocational certificate in Electronic Service, or related field AND Minimum one (1) year of experience in medical technology field service with medical devices and systems or a directly related field OR Minimum two (2) years of experience in technology field service, or a directly related field.