What are the responsibilities and job description for the Process Improvement Analyst Intern-Undergraduate position at Kaiser Permanente?
Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, youll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.
Location: Remote – must reside in a KP Market (California, Oregon, Washington, Hawaii, Colorado, Georgia, Maryland, Virginia or Washington DC)
Department Description: National Claims Administration
ASTRO is Kaiser Permanente’s team focused on pushing the technological limits of our medical claims business processes and systems to reduce costs, improve quality, and improve the experience for our members, providers, and employees. Where others have said no, it can’t be done, our team is there to think critically and creatively about the problem to come to a solution. We lead projects and provide SME support to affiliated teams, often performing in depth analysis of claims data utilizing reports/tools such as Oracle SQL Server, Tableau, and PowerBI. We partner with business and technical teams on these projects and our ability to interface seamlessly with both is critical to our success. With the data and business knowledge to support our initiatives we then develop the configuration requirements for our Epic Tapestry platform, UiPath bots, and related systems.
Project Description:
PowerBI development of reports/dashboards/alerts to assist with identifying automation, cost savings, and quality opportunities
Wiki/FAQ/Chatbot tool development with a goal of providing a self-help tool to teams throughout the organization. The tool would be able to provide answers to common questions about claims processing sourcing information from multiple documentation sites as well as provide guidance on where/what to do next in cases where additional follow-up is needed.
Writing Clarity/SQL reports to assist with fraud/waste analysis and opportunity identification.
Desired Majors: Data Science, Computer Science, Math/Statistics
Preferred Skillsets:
SQL, Dashboard Development (Power BI preferred), PowerApps (nice to have), Interest in knowledge sharing and working collaboratively with others
- Contributing to a designated project or initiative to meet a KP business objective.
- Report development and analytics.
- Project management - planning, execution, and measurement.
- Learning new applications needed to complete assignments or support the execution of business objectives.
- Job shadowing in other functional areas.
- Performing additional duties as required.
Qualifications:
- N/A
- Pursuing a bachelors degree or have graduated from an accredited university within the last year.
- High School Diploma or General Education Development (GED) required.
- N/A
- Aptitude to perform data and process analytics and formulating solutions
- Working knowledge of MS Word, Excel, PowerPoint.
- 3.0 GPA or above.
- Advanced analytical and problem-solving skills.
- Proven ability to build effective working relationships as well as strong interpersonal skills.
- Excellent verbal and written communication skills
- Ability to learn quickly and experience producing high quality work in short periods of time.
