Clinical Program Manager I Behavioral Health Care

Job Summary :

These positions are responsible at one site (established clinic) for the coordination, planning, design, development, delivery and evaluation / continuous improvement of out-and / or in-patient psychotherapy programs for groups of patients and / or individual patients (adults, adolescents, children and families); managing psychotherapeutic programs for Addition Medicine and / or Psychiatric patients that add value and are integrated with Behavioral Health Care service priorities and performance standards, as well as with strategic organizational goals / objectives; providing clinical and administrative direction for licensed non-MD clinicians / providers.

Essential Responsibilities :

• Manages the delivery of timely, appropriate, cost-effective and high quality services / programs for assigned site.
• Assures continuity of care and appropriate utilization of resources both within and outside of Behavioral Health Care.
• Assists physicians and department managers in short and long-range planning of psychotherapeutic / psychiatric social work programs / services that meet identified needs of members and purchasers.
• Ensures that the professional practice standards for group and / or individual therapeutic modalities and psychodiagnostic testing are maintained by clinicians.
• Evaluates the professional clinical practice of staff and provides professional staff with regular / appropriate training, direction, supervision and consultation.
• Integrates and coordinates psychiatric and / or addiction medicine programs with other in-and out-patient departments as well as with community resources.
• Achieves a continuum of care within Behavioral Health Care Services.
• Develops systems and methodologies for continuous improvement of group and / or individual treatment modalities.
• Evaluates effectiveness of program and services.
• Review / evaluates group therapy designs.
• Establishes group protocols.
• Delineates inclusion / exclusion criteria and utilizes pre-and post testing evaluations.
• Conducts on-going program evaluation of individual and / or group modalities and, in concert with the department manager and / or Chief of Service, develops / maintains systems and processes for outcomes management / improvement and for identifying the need for revised and / or new clinical treatment programs, designs and / or protocols.
• May develop and implement policies, procedures and systems to ensure customer / member / patient / purchase satisfaction and member / patient access.
• In concert with other personnel and physicians, responds to and resolves service, access and provider concerns / issues.
• Develops and maintains departmental policies and procedures to meet Behavioral Health Care and organizational operational, business and strategic goals / objectives.
• Conducts performance evaluation of professional staff.
• Hires, trains / orients, coaches, disciplines or terminates professional staff.
• In concert with the Chief, and department manager maximizes and manages physical, fiscal and human resources and manages / reduces associated costs.
• Analyzes departmental volume / workload indicators and evaluates / improves utilization and productivity of staff.
• Less than 50% of working time, may provide direct psychotherapeutic services to individual patients and / or patient groups.

Basic Qualifications :

Experience

Education

License, Certification, Registration

Additional Requirements :

Preferred Qualifications :

Notes :

PrimaryLocation : California,Los Angeles,Watts Counseling Center

HoursPerWeek : 40

Shift : Day

Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun

WorkingHoursStart : 09 : 00 AM

WorkingHoursEnd : 05 : 30 PM

Job Schedule : Full-time

Job Type : Standard

Employee Status : Regular

Employee Group / Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee

Job Level : Team Leader / Supervisor

Job Category : Behavioral Health, Social Services & Spiritual Care

Department : Watts Counslng & Lrning Cntr 1 - LC-WattsCounselng&Learng - 0801

Travel : Yes, 5 % of the Time

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment :

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