Magento Consultan AMS - Dallas, TX (Remote)

Location: Dallas, TX (Remote)

Senior Magento Consultant AMS (Onshore Role)

We are looking for a Senior Magento Consultant with a strong Application Maintenance and Support (AMS) background to work onshore in the US. The candidate must have hands-on expertise in Magento 2 development, application support, and troubleshooting. You will play a critical role in maintaining, optimizing, and enhancing Magento platforms while ensuring seamless operations and performance for our clients.

This position requires strong communication skills, a proactive mindset, and the ability to collaborate effectively with client stakeholders and offshore teams.

Responsibilities

AMS (Application Maintenance and Support):

• Provide ongoing maintenance, troubleshooting, and support for Magento 2 platforms.
• Analyze and resolve production issues promptly to minimize downtime.
• Perform root cause analysis for recurring incidents and implement long-term solutions.
• Coordinate with offshore teams for issue escalation and resolution.

Magento Development and Enhancements:

• Customize and enhance Magento 2 modules and themes based on business requirements.
• Build and maintain responsive, cross-browser-compatible front-end designs using HTML, CSS, Bootstrap, LESS, and Knockout JS.
• Develop clean, maintainable, and optimized PHP code for back-end processes.

Code Management and Deployment:

• Use GIT and Bitbucket for version control and seamless collaboration.
• Deploy and maintain applications on AWS cloud infrastructure with efficient use of CLI tools.

Issue and Task Management:

• Track and manage issues, tasks, and changes using JIRA and related project tools.
• Collaborate with cross-functional teams to ensure timely delivery and support.

Onshore Client Communication:

• Engage with client stakeholders to understand requirements and provide technical solutions.
• Act as a bridge between onshore clients and offshore teams for clear communication and project alignment.
• Participate in client meetings, updates, and project planning sessions.

Performance Monitoring and Optimization:

• Monitor the performance of Magento applications and implement optimization strategies.
• Ensure system stability, scalability, and efficiency under varying load conditions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.