UXDesigner

Job Role: UX Designer

Location : Andover, MA - Onsite 5 days a week ( Need local only)

Contract : 12 Months Contract

No Sponsorship at this time

Job Description:

• Works with the product owner(s), customers, and scrum team(s) to enhance our customer experience.
• In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems.
• A strong portfolio of successful UX and other technical projects is essential.
• Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

Essential Duties and Responsibilities:

• The essential functions include, but are not limited to:
• Strong UI/UX design skills showcasing problem solving techniques focused on the customer.
• Expertise in design software such as Figma, Fig jam, and Miro.
• Deep understanding of user-cantered design principles and practices.
• Strong understanding of usability principles, journey mapping techniques, information architecture, and interaction design.
• Experience in conducting user research and usability testing to support evidence-focused design decisions.
• Excellent communication skills to articulate design decisions and process.
• Define and execute a customer centric strategy to focus on the customer experience through user research
• Strong journey mapping experience.
• Developing wireframes and task flows based on user needs
• Collaborating with Designers and Developers to create intuitive, user-friendly software
• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Work with existing UI Developer to create wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Ability to lead and manage a team.

Basic Qualifications:

• Bachelor's degree in Business or other relevant discipline such as UX Design, Human-Computer Interaction, Design Thinking, or a related discipline.
• 5-7 years of proven experience as a UX Designer responsible for Design and UX Research and advocating for customer experience
• 3 5 years of user research and usability testing

Other Qualifications:

• Strong Interpersonal and consultative skills Seeks understanding, excellent listener
• Strong presentation and communication skills
• Ability to collaborate across product, engineering, marketing and key stakeholders
• Detail-oriented and able to deliver at an elevated level of accuracy
• Experience working with agile development methodologies.
• Strong portfolio showcasing web application projects, detailing your role and process
• Strong portfolio of design projects
• Proven expertise in creating designs that work seamlessly across multiple devices and screen sizes
• Background in project management and research
• Familiarity with interaction design and information architecture
• Proficient in design software (e.g. Figma)
• Some knowledge of HTML/CSS; JavaScript/React is a plus
• Problem-solving aptitude
• Analytical mind with a business acumen
• Effective communication skills and the ability to articulate design decisions and thought processes.

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