Quorum Application Support

The Senior Specialist, Operations/IT Applications reports to the Manager, Operations Applications and is responsible for ongoing support of the applications used by the Commercial Operations, Commercial Services, and Measurement groups. This position will also provide support for Land and Marine applications, integrations, and custom web applications.
KNOWLEDGE
Functional knowledge of and recent hands-on experience with pipeline or LNG terminal applications focused on the following business areas: Contracts, Nominations, Gas Scheduling, Gas Accounting, Inventory Management, Measurement, Physical Energy Balancing, and Terminal and Pipeline Operations Planning. Understanding of Land Management and/or Marine Operations is beneficial.
RESPONSIBILITIES AND ESSENTIAL DUTIES

• Provide daily business support for our Commercial Operations and Commercial Services groups on their Pipeline and LNG Transaction Management and Measurement systems.
• Organize and perform requirements gathering, design, testing, and support of enhancements and upgrades to the LNG Transaction Management system and the Pipeline Transaction Management system.
• Lead requirements gathering, design, and testing efforts needed for new solutions.
• Assist with reporting needs.
• Provide support for EDI transactions.
• The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands

QUALIFICATIONS (EDUCATION, EXPERIENCE AND SKILLS)

• Education: Bachelor s degree or equivalent experience in IT, Engineering, or Business-related field
• Experience: 5 years of relevant work experience including business analysis, data management, problem solving skills, new development, report writing, testing, and change management. Web application design, and project management are helpful.

Skills/Competencies:

• Excellent communication (written and oral) and interpersonal skills
• Competent to work independently across multiple areas/disciplines/job families on complex assignments/projects with some guidance
• Key business analysis specialist
• Experience working in a collaborative team environment
• Ability to work effectively with a support team, build strong vendor relationships, and coordinate with contractors and consultants
• Participate in software design review and provide feedback to developers and designers
• Experience working on multiple projects concurrently and/or multiple high priority user support issues simultaneously with limited guidance
• Ability to resolve complex issues that require an in-depth knowledge or strong analysis skills
• Experience writing and executing application functionality and accuracy tests
• Experience coordinating and managing user acceptance testing across multiple business areas/disciplines/job families
• Work closely with project manager on business and technology projects including working with managers, professionals and technicians outside of own department and outside of Cheniere
• Effective time management skills and ability to meet deadlines
• Knowledge of the Systems Development Life Cycle (SDLC) including waterfall and agile models and project management methodology
• Regularly exercise independent judgement including providing recommendations to other team members and management for approach and solutions; may apply technical knowledge that is more advanced than leadership to which the job reports
• Perform assigned duties consistent with the policies and procedures defined and approved by Cheniere management
• Experience supporting Quorum Business Solutions software

Technical Skills/Competencies:
Knowledge of and ability to use SQL, including writing and modifying stored procedures, creating and modifying tables and views, and writing complex queries

• Strong analysis skills for 3rd party and custom applications
• Experience supporting Pipeline EDI is a plus
• Ability to create and modify reports in SAP Business Objects (QQM) and Crystal is a plus
• Knowledge of and experience with Azure DevOps is a plus