What are the responsibilities and job description for the Front Of House Manager position at Kakawa Chocolate House?
Kakawa Chocolate House in Santa Fe, NM is looking for one front of house manager to join our 39 person strong team. We are located on 1050 Paseo De Peralta. Our ideal candidate is a self-starter, punctual, and engaged.
Benefits
- We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Management of the day to day functions of the Front of House team in a lead by example ethic with a focus on customer service, retail presentation and sales success. Maintain POS systems and responsibility for financial, security, labor policies and procedures, weekly schedule preparation, posting and coordination with BOH for complete store schedule to secure seamless service and coverage. Hiring, education and training of new employees and continuing education of existing employees to maintain our highest standards of knowledge and customer service/experience. Ensure all areas meet the highest cleanliness standards and code requirements. FOH inventory and order coordination.
Qualifications
Working history of excellent and friendly customer service. Strong communication skills with the ability to manage and motivate team. High School diploma or GED and solid math skills. Successful previous management experience. 1 year minimum. Ideal candidate is a self starter, reliable and detail oriented. Candidate must be available to work various shifts including opening, closing, weekends and select Holidays!
We are looking forward to hearing from you.
