What are the responsibilities and job description for the Assistant Director of Housekeeping position at Kalahari Resorts & Conventions?
Welcome to the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a major employer, we provide thousands of jobs and career growth opportunities while delivering exceptional service. Our associates take care of millions of guests each year, making every visit special.
Beyond our walls, we’re making a difference. Through our partnership with charity: water, we’re committed to bringing clean water to one million people in Africa.
Assistant Director of Housekeeping
Kalahari Resorts & Conventions is seeking an Assistant Director of Housekeeping. Are you passionate about leading a team, creating spotless spaces, and ensuring top-tier guest experiences? In this role, you will be responsible for ensuring the efficient and effective daily operation of the housekeeping department, in accordance with resort standards. You will oversee the supervision of all housekeeping staff, including laundry operations, and assist the Director of Housekeeping in managing overall departmental performance.
Salary Range – Starting at $70,000
This is the perfect opportunity to build your career in hospitality and management while having a direct impact on the cleanliness and comfort of our guests. If you have a positive attitude, great organizational skills, and a desire to grow with us, we want you on our team!
Key Responsibilities
- Lead and oversee the housekeeping team, ensuring high cleanliness and service standards.
- Assist in scheduling, training, and evaluating housekeeping staff.
- Manage inventory levels for cleaning supplies, linens, and amenities.
- Ensure compliance with health and safety regulations.
- Support the Director of Housekeeping in budget management and operational planning.
- Collaborate with other departments to enhance the guest experience.
What We’re Looking For
- 5 years of housekeeping experience in a hotel/resort with 500 rooms.
- Previous supervisory experience in a fast-paced, high-volume environment.
- Experience managing laundry operations and large-scale housekeeping teams.
- Strong computer skills, including proficiency in Microsoft Office and Property/Lodging Management Systems.
- Ability to process and analyze data from time/attendance and housekeeping management tools.
- Fluent in English; Spanish proficiency is a plus.
Physical Requirements
- Ability to lift, push, and carry up to 50 lbs.
- Must be able to stand and walk for extended periods.
- Flexibility to work weekends and holidays as needed.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park. These awards reflect our commitment to both our guests and team members.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact.
Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Salary : $70,000
