Demo

Lead Retail Associate

Kalahari Resorts & Conventions
Wisconsin Dells, WI Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/22/2025
Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The resort, with its African-inspired design, is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for the Lead Retail Sales Associate position. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations. Retail leads are also responsible for ensuring proper procedures are being followed by retail associates on the floor.

We require that you have background, consisting of previous experience in retail, customer service or sales environment. A good knowledge of computers and register systems is preferred.

Responsibilities Include:

  • Must be able to greet each guest with a friendly, warm welcome and offer product knowledge to ensure sales are completed
  • Ensure that all work environments are organized, well stocked with creative and attractive displays.
  • Clean shelves, counters, tables, and windows as needed.
  • Actively participate in all monthly inventories to ensure accuracy of inventory quantities.

If your background is what we're seeking and your personality is one of service to others, please consider joining our growing and industry leading team.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

  • Promotion from within
  • Mental, Financial, Physical, Work/Life and Career wellness initiatives
  • Educational opportunities
  • Full and varied benefit package available for full-time associates
  • 401(k) with company match
  • Appreciation days, parties, and retention programs
  • Paid time off, dedicated wellness days and holiday pay
  • Discounts and resort benefits

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers, Condé Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner, and TripAdvisor's Travelers' Choice Awards.
Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).
Kalahari Resorts & Conventions is an equal opportunity employer.

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