What are the responsibilities and job description for the Quality Analyst position at Kalamazoo Long Term Pharmacy?
Are you passionate about ensuring quality and making a direct impact on patient care? At Kalamazoo Long Term Care Pharmacy in Kalamazoo, MI, we're a closed-door pharmacy dedicated to providing home and facility-based medication delivery with exceptional care. We're looking for a full-time Quality Analyst to join our team and play a key role in enhancing the quality of our pharmacy services.
WHAT WE OFFER:
- Competitive Pay: $49,670 - $56,419 per year
- Benefits & Perks: Full benefits, stability, and flexibility
ABOUT US
Kalamazoo Long Term Care Pharmacy provides quality, cost-effective pharmaceutical services to assisted living, skilled living, adult foster care, mental health, and PACE (Program of All-inclusive Care for the Elderly) programs. As a privately owned and independently operated company, we focus on providing superior customer service, continuously improving processes, and becoming an integrated partner to help reduce customer costs.
We understand our employees contribute to our success and that is why we invest in their career growth. Because we are not a retail pharmacy, we enjoy a relaxed work environment and dress code. In addition to excellent benefits and perks, we offer our employees encouragement and support!
WHAT YOU'LL DO AS A QUALITY ANALYST
As a Quality Analyst, you'll be the driving force behind ensuring the highest standards of service at our pharmacy. From investigating incident reports to resolving patient care issues, you'll gather data across departments to pinpoint areas for improvement and create solutions. You'll also be responsible for maintaining quality event tracking, preparing status updates, and collaborating with management on quarterly reports. Your expertise will be vital in supporting our pharmacy staff and assisting with ongoing projects.
THE MUST-HAVE SKILLS & QUALIFICATIONS
- High school diploma or equivalent
- 2 years of experience in business processes or SOPs
- Advanced knowledge of Microsoft Office, SharePoint, Google Suite, and SRS
- Strong organizational and project management skills
- Excellent written and oral communication skills
- Ability to exercise independent judgment and discretion
- High attention to detail and confidentiality
Preferred Qualifications:
- Pharmacy experience
WORK SCHEDULE & LOCATION
- Full-time position located in Kalamazoo, MI
- Regular business hours with flexible scheduling options
- No retail pressure, just a rewarding environment where you help patients stay in their homes!
Ready to make an impact? If you're excited to be part of a team that values quality care, flexibility, and stability, we want to hear from you! Apply now with our quick, mobile-friendly initial application process. Join us and help us deliver exceptional service, one patient at a time.
Salary : $49,670 - $56,419
