What are the responsibilities and job description for the Intake Counselor position at Kalamazoo TC Operator TC?
The Intake Counselor is responsible for performing intake and patient care activities as directed by the attending Clinical Director and Intake Supervisor. The Intake Counselor r also acts as a representative of treatment staff and observes all patient activity, maintains a visible presence of the patients at the treatment center and at outside activities. They will also circulate throughout the treatment center and alert to fire and safety hazards. Intake Counselor is responsible for assisting in the daily therapeutic program for patients and for various administrative duties. They will also complete tasks assigned by other departmental staff, as deemed appropriate. The Intake Counselor, hired in a dual role as Counselor Intern, will be responsible for assisting with providing group therapy, case management and assessments as requested by the Clinical Director. The Intake Counselor will collaborate with the Treatment Team in the formulation of the Master Treatment Plan and assists in coordinating discharge planning. Demonstrates knowledge of chemical dependency and addictions and utilizes knowledge and skills to access and meet the patients treatment needs and requirements.Documents as required in patient chart.Arranges transportation, when needed.Orients new patients to the facility.Instructs and confirms the companys rules / regulations to new admissions and orients new patients to the facility. Conducts motivational and / or educational groups as directed by the Clinical Director and completes subsequent documentation in a timely manner.Ability to work as a team member, demonstrating maturity and objectivity under stress, and demonstrates good communication skills.Performs in a professional manner and role models positive mental health and / or recovery maintenance.Maintains understanding of patients rights per the Mental Health Code, upholds patients rights, reports abuse of patients rights immediately and assists patients with filing complaints, as needed.Participates in obtaining the patients informed consent for care coordination, procedures, treatments, and research, as appropriate.Acts decisively and effectively in managing staff, patients, and other employees during emergency situation.Completes intake assessments as needed and assesses for prospective patients appropriateness for treatment.Obtains and submits all pertinent information for processing insurance verifications, approvals, and / or ability to pay.Maintains ongoing telephone conversations with patient and family under the direction of the Clinical DirectorConducts new patient orientation / admissions and instructs new patients in completing new admission packet.Under supervision of the Clinical Director, conducts patient assessments and completes follow up phone calls in a timely manner.Performs all other tasks as assigned.
