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Underwriting Account Service Associate, Middle Markets-Commercial

Kalepa Insurance Services, LLC
Los Angeles, CA Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/3/2025

Zurich North America is hiring an Underwriting Account Service Associate to join our Middle Markets-Commercial team. As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. Exceptional organizational and multi-tasking abilities are required in this position. We are open to hiring talent at one of the following locations : Los Angeles, CA.

In this role you will be responsible for :

  • Review, evaluate and summarize risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
  • Follow instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies (bonds).
  • Provide account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
  • Respond to written and verbal telephone inquiries appropriately and on time under close supervision by Underwriter and / or Manager, working collaboratively with assigned underwriters.
  • Support Underwriter with broker / agent / distributor / customer interactions by providing basic customer service skills.

Basic Qualifications :

  • Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area.
  • Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area.
  • High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area.
  • Knowledge of data collection and analysis.
  • Microsoft Office experience.
  • Preferred Qualifications :

  • Insurance industry knowledge.
  • Knowledge of processing, rating and policy management systems used in the insurance industry.
  • Strong verbal and written communication skills.
  • Customer service experience.
  • Detail-oriented.
  • Multi-tasking skills.
  • Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. For additional information about our Total Rewards, click here. The starting hourly range for this position is $22.84 - $35.42.

    As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https : / / www.zurichna.com / careers / faq).

    Location(s) : Remote Working : Hybrid

    Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

    Schedule : Full Time

    Employment Sponsorship Offered : No

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    Salary : $23 - $35

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