What are the responsibilities and job description for the Sports Wagering Attendant position at Kalispel Tribe Economic Authority?
Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.
Kalispel Hospitality
It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:
CORE PURPOSE
We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.
CORE VALUES
We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.
Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.
We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.
Summary of Functions
Conducts Sports Wagering in gambling establishment by performing duties listed below. Performs guest service function by processing wagers from casino guests. May also be required to perform Off Track Betting duties.
Essential Duties and Responsibilities
- Ensures compliance with the Kalispel Tribe of Indians- State of Washington Gaming Compact, Internal Controls, NIGC Regulations and Northern Quest Policies and Procedures.
- Learn basic tickets and how to condition them. Recondition each ticket if it is changed.
- Receives, verifies and records cash wagers of guests.
- Redeems winning tickets.
- Scans winning tickets presented by guests, calculates amount of winnings and pays guests.
- Maintains accurate ticket and cash transactions.
- Maintains high quality guest service and guest rapport.
- Ensure control/protection of company assets.
- Responsible for maintaining a consistent, regular good attendance record.
- May be required to be a panelist for the Internal Review Hearings.
- This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education
- High school diploma or general education degree (GED).
Experience
- Two years related experience and/or training; or equivalent combination of education and experience.
- Minimum of 1-year prior experience in working with public in a cash-handling environment.
Skills
- Must be computer literate with working knowledge of Microsoft programs and other computer software (POS system).
- Ability to handle cash accurately.
- Ability to maintain effective working relationships with management and team members.
- Skill in solving practical problems and dealing with situations where only limited standardization exists.
- Excellent organizational, communication and interpersonal skills.
- Skill in identifying and resolving administrative problems under pressure conditions.
Other Requirements
- Ability to obtain and maintain a Class III Gaming License.
- Title 31 regulations.
- Must be at least 18 years of age.
- Must be able to pass a math test.
- Available and willing to work any changes in hours deemed necessary for Business Levels.
Physical Demands
- Requires the ability to lift and/or move objects weighing up to 40 pounds.
- Constantly requires the ability to give and receive detailed information through verbal communication.
- Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
- Constantly requires working with fingers rather than the whole hand or arm.
- Constantly requires repetitive movement of the wrists, hands and/or fingers.
- Often requires walking or moving about to accomplish tasks.
- Constantly requires standing and/or sitting for sustained periods of time.
- Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
- Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
- Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is frequently exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Skills
Required- Problem solving
- Communication Skills
- Equipment Operation
