What are the responsibilities and job description for the Kalispel Grill Server position at Kalispel Tribe of Indians - KTEA?
Job Description
Job Description
Hiring Preference : The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order : 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment : Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing : The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation : All candidates and employees may be subject to a background investigation.
Kalispel Hospitality
It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs :
CORE PURPOSE
We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.
CORE VALUES
We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.
Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.
We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.
Summary of Functions
Serves patrons in the Restaurant dining room by performing the following functions.
Essential Duties and Responsibilities
- Ensures compliance with Kalispel Tribe of Indians Washington State Regulations, and Kalispel Golf & Country Club (KGCC) Policies and Procedures.
- Use the POS system as trained.
- Greet guests in a Kalispel friendly manner –smiling and with a upbeat attitude.
- Explain any specials in detail and mention what items appear most appealing that day.
- Take their beverage, and deliver while they are reviewing their menu choices.
- Take food orders in the proper sequence (by seat number)
- Serve the orders, women served first!
- Clear all dishes & glassware from their table (politely asking if they are finished)
- Present the guest check explaining the process.
- Collect payment from the guest and provide change when necessary.
- Provide constant, attentive and friendly service to all guests.
- Educate the guests about the daily specials and answer any questions they may have.
- Be knowledgeable about wine and be prepared to answer guest questions about wine pairing.
- Communicate with your supervisor to resolve any guest questions in a timely manner.
- Keep payments orderly and neat throughout your shift.
- Sell beverages and alcohol beverages, plus refill beverages.
- Maintain assigned sections and workstations.
- Assist other servers with all of the above to ensure total Teamwork.
- Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level. Side work lists to be followed.
- Maintain a clean and stocked server station.
- Correctly perform all necessary paper and bookwork at shifts end.
- Relay any complaints, problems or positive remarks to shift supervisor.
- Maintains confidential daily record keeping of tips.
- Attend all training meetings.
- Assist in other projects, as directed.
- May be required to be a panelist for the Internal Review board Hearings.
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
Education
Experience
Skills
Other Requirements
Physical Demands
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
