Metrics and Reporting Analyst

Job Description

Position Title: Metrics and Reporting Analyst 

Department: Operations/Business Intelligence 

Reports to: Senior Manager, D107 Maintenance

Overview

The Metrics and Reporting Analyst is responsible for collecting, analyzing, and interpreting operational and business performance data to support decision-making and improve efficiency. This role focuses on developing metrics, creating reports, and providing actionable insights to stakeholders across the organization.

Key Responsibilities

Data Collection and Analysis

• Gather, validate, and consolidate data from various systems and departments.
• Analyze data to identify trends, patterns, and insights that support operational objectives.
• Develop and maintain key performance indicators (KPls) to track performance and efficiency.

Reporting and Visualization

• Design and deliver reports, dashboards, and visualizations for leadership and other stakeholders.
• Automate recurring reporting processes to ensure timely and accurate data delivery.
• Present insights in a clear, concise, and actionable manner to non-technical audiences.

Collaboration and Stakeholder Engagement

• Work closely with internal teams to understand business needs and tailor analyses accordingly.
• Provide recommendations based on data findings to Improve processes and achieve organizational goals.
• Act as a liaison between technical teams and business units to ensure alignment on data objectives.

Continuous Improvement

• Identify opportunities for data process improvements and implement solutions to enhance accuracy and efficiency.
• Stay updated on industry best practices and emerging tools for data analysis and reporting.
• Support ad-hoc data requests and analyses as needed to address business challenges

Qualifications

• •       Degree in Data Analytics, Business, Statistics, or a related field preferred.
• ,.       -Minimum 2 years of experience in a data analysis, reporting, or related role:
  • Proficiency in data analysis tools (e.g., Excel, SQL, Power Bl).
    • Strong understanding of statistical analysis, data modeling, and visualization techniques.
      • Excellent problem-solving skills and attention to detail.
        • Strong verbal and written communication skills, with the ability to convey complex data insights clearly.
          • Ability to work collaboratively across teams and manage multiple priorities.

Preferred Qualifications

• Experience in aviation, logistics, or maintenance.
• Familiarity with data warehousing systems and APls.
  • Knowledge of programming languages such as Python or R for advanced analytics.