What are the responsibilities and job description for the Business Systems Administrator position at Kalmbach Feeds Inc?
About the Role:
As Kalmbach Feeds continues to grow, we are looking for passionate, hard-working team members that live our values and help us develop new ideas, serve customers, improve our processes, build teams, and realize our growth. The Business Systems Administrator will be responsible for supporting business systems such as the Sage X3 ERP system and the Korber Warehouse Advantage Warehouse Management System (WMS). This includes addressing team member business system “how to” questions, analyzing and resolving business system errors, and supporting new business system implementations and improvement projects. Serving in this role is an exciting opportunity to work on a variety of business and IT challenges and to significantly improve IT services for a company that is growing rapidly and focused on serving our customers!
Primary Responsibilities:
- Provide customer focused business system support, answering questions about and/or assisting with advanced transactions. Understand business processes and technical functionality to provide optimal support.
- Investigate, troubleshoot, and resolve technical and data issues identified by team members or system errors and communicate with both technical and non-technical team members.
- Ensure data integrity by monitoring integration points and resolving issues. Understand the overall Kalmbach Feeds application architectures.
- Support data exchanges with internal and external customers (EDI, Imports, Exports, APIs, etc.). Resolve operational issues and test new trading partners.
- Assist with modification testing and new site implementations.
- Assist with business system training and educate users across departments on the workflow and process requirements.
- Maintain team member access and onboard new users.
- Report business system support metrics and recommend potential changes for continuous improvement.
- Assist in data management, governance, and data quality of master data across business systems.
- Build and maintain relationships with internal customers with the goal of providing superior customer service to system users
The Right Candidate:
- Bachelor of Science degree in Computer Science, Information Systems, Business Administration, or related discipline and (or) equivalent relevant experience.
- 3-5 years’ experience managing business processes using an ERP or WMS application with a detailed understanding of the application and data OR 3-5 years’ experience supporting an ERP or WMS application.
- Understanding of common business processes, including customer service, manufacturing, purchasing, shipping, receiving, accounts receivable, and accounts payable.
- Proven analytical skills. Proven ability to solve problems creatively.
- Proven customer service skills.
- Flexible. Able to shift and adjust to changing business priorities and needs.
- Effective communicator. Able to communicate with technical and non-technical team members to collaborate on issue identification and resolution.
- Experience with Sage X3, Highjump, or Korber Warehouse Advantage preferred.
About the Company:
Kalmbach Feeds offers the highest quality nutritional products for livestock, poultry, and companion animals. The company was founded in 1963 by Milton and Ruth Kalmbach with a vision to develop the finest products, providing customers with the best possible nutritional value. The Kalmbach family’s traditional core values have served as the compass for consistent success for over five decades, and the company has become the regional leader within the animal nutrition industry. Kalmbach Feeds enjoys an excellent reputation for quality and integrity within the animal nutrition industry and is comprised of smart self-starters who are driven to serve customers. Our experienced, talented team utilizes cutting-edge technology and proprietary processes to deliver safe, innovative products. Our stringent ingredient testing, computer automated systems, patented technologies, dedicated manufacturing facilities, and in-house nutrition specialists guarantee it. Additional information regarding our exciting company can be found at https://youtu.be/UONTNdszwY4 and www.kalmbachfeeds.com/.
Kalmbach Feeds Offers:
- Medical, Dental, and Vision Benefits with eligibility on date of hire
- 401(K) (traditional and Roth options) with generous company match
- 3 Weeks Paid Time Off in first year
- Company Paid Short Term and Long Term Disability
- Company Paid Life Insurance
- Competitive Compensation
- On Staff Life Coach
- Medical and Dependent Care Reimbursement Plans
- Access to Beach Front Company Condo in Fort Myers, FL
Kalmbach Feeds is an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, age, disability, national origin, veteran status, or any other classification protected by law. The information contained within your resume and application, including employment history, educational history, and references, are subject to verification. Pre-employment drug screen (hair and urine), physical, and criminal background check required.
Only qualified candidates will be contacted.
