JUNIOR ACCOUNT COORDINATOR

Expectations

·        Support all aspect of the event life cycle for KALON Event Food Design (KALON)

·        Enter event details in TripleSeat (TS) including menu posts, décor/prop lists), invoices, payment tracking

·        Responsible for obtaining COI’s, liquor permits

·        Generate labels and menu signs

·        Assist event planner with rentals and prop lists

·        Maintain thorough knowledge of KALON menus and event types to ask the “right” questions and provide the correct answers during client and internal team interaction 

·        Maintain and update KALON calendar for walk throughs, meetings, and events 

·        Collaborate with chefs, warehouse managers, cooks, offsite staff, packers and drivers

·        Ensure and Maintain event standards

·        Adhere to company policies regarding client response times 

·        Manage reporting processes for sales organization in tandem with finance department; collaborate with sales team to provide context to management in weekly, monthly, quarterly, and annual reporting

·        Provide support to sales team as required, including performing administrative duties, maintaining contact databases, and processing and tracking of expense reimbursement

·        Ensure that all catering paperwork for operation team is “tied-down” (finalized) 72-hours in advance.

·        Put together and send staff information kits for events to offsite team

·        Participate in event and team meetings

·        Assist with additional projects and duties as required

Industry Knowledge/Presence

·        Understand KALON brand and effectively communicate key differentiators to prospective and existing clients

·        Maintain thorough knowledge of competitive offerings (space, technology, pricing, etc.)

Efficiency and Optimization

·        Maintain and update all event-related information in event booking system (familiarity with TripleSeat and other event software systems a plus)

·        Work with management to ensure profitability through yield and client selection

Requirements

• The candidate must be self-motivated, collaborative and encompasses a genuine interest and understanding of the hospitality industry, thrives in fast-paced environments and demonstrates exceptional problem-solving, time management and interpersonal skills with meticulous attention to detail. This role also requires:
• Flexibility and adaptability different groups in different environments
• An eagerness to learn and grow within the role.
• The ability to think on their feet and problem solve productively
• Comfortable & calm under pressure, with leadership qualities
• Strong interpersonal skills with natural ability to communicate professionally, efficiently and directly 
• Understanding of brand ethos, values, and expectations accurately representing kalon in all interactions 
• CREATIVE thinker with interest & understanding of relevant culinary, lifestyle, design trends that resonate with target audience & client demographic to build brand awareness, elevate digital footprint and reach.

Qualifications

·        Minimum 3 years of administrative experience, preferably in the events and/or hospitality in the New York City market

·        Strong interpersonal skills; must be able to work effectively in a team setting

·        Self-motivated with outstanding customer service skills and ability to think “outside the box”, with proactive attitude towards providing client solutions

·        Solutions-oriented with a positive, “can-do” attitude

·        Exceptional organizational abilities, with strong attention to detail and excellent follow-up skills

·        Ability to manage high volume of emails and phone calls, providing articulate, quick, and accurate information to clients and internal stakeholders

·     Experienced with Google Docs, Outlook, Word, Excel and PowerPoint, and skills required; experience working with databases and CRM software preferred
Next Steps
Interested? Let’s connect! Serious inquiries only.

To be considered, please email the required items below to careers@kalonfooddesign.com.

This position will require reporting & working out of our LIC office 5 days per week.

Required Materials:
Applicants must submit the following:
• Updated and current resume
• Cover letter highlighting relevant experience, available start date, and why you would be a great fit for Kalon Event Food Design
• Professional headshot and/or LinkedIn profile
• Confirmation of Available start date NYC/Metro Area Residency

We look forward to reviewing your application and discussing how you can contribute to the success of our team!
Please note: In-person interviews will be required for select, qualified candidates in upcoming weeks.