What are the responsibilities and job description for the Hotel Front Desk Agent position at Kalthia Group Hotels?
We are hiring a Front Desk Agent to welcome guests to our property. If you're excited to be part of a winning team this is a perfect place to get ahead.
Responsibilities for Front Desk Agent:
· Check guests in and out of their rooms
· Answer any questions guests have
· Make recommendations for activities and restaurants
· Store guest luggage
· Answer the phone and direct the call
-Input guest data into the computer reservation system
·Take reservations on the phone
·Maintain the record of guests that have checked in and out
-Communicate effectively with other hotel departments
Qualifications:
· Excellent customer service skills
· Amazing interpersonal abilities
· Top-of-the-line organizational skills
· Ability to handle multiple tasks at once
· Exemplary time management skills
· Incredibly detail-oriented
· Able to work nights, weekends, and holidays; a flexible schedule is a must
*Experience preferred but not required
Salary is based on experience
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $15
