What are the responsibilities and job description for the Room Attendant position at Kalyan Hospitality LLC?
Room Attendent position is responsible for the cleanliness and over appearance of guest rooms or suites
- ESSENTIAL FUNCTIONS:
- Clean assigned suites promptly and efficiently.
- Vacuum and sweep carpets and floors
- Mop floors as needed
- Dust, brush, polish, and vacuum furniture
- Dust and clean room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, door jambs)
- Change linen and make beds
- Clean showers, tubs, sinks, and bathroom items
- Remove used guest amenities and trash
- Replenish guest amenities and supplies
- Inspect rooms for safety hazards and for the operating condition of equipment and reporting same to a supervisor and complete work orders
- Check for damaged linens
- Complete assigned deep-cleaning items
- Maintain storage rooms and stock carts in an orderly fashion
- Recording rooms status on work assignment sheets
- Operate housekeeping equipment in a correct and safe manner. Immediately report
- malfunctioning equipment to the Executive Housekeeper or Housekeeping Manager.
- Complete maintenance work orders and deliver to designated area in a timely manner.
- Bring all lost and found items to the Executive Housekeeper?s office for storage.
- Immediately report to the manager any unusual situation in the guests? room/suite, including unreported pets, parties in the suite, missing items, exceptionally dirty room/suites or a vacant suite when the room is thought to be occupied.
- Respect the privacy and protect the security of guest personal belongings and property.
- Follow proper key control procedures for issued keys, or keys left by guests in room/suite.
- Know and follow hotel emergency procedures.
- Practice safe work habits, particularly with regard to lifting techniques and proper handling of cleaning products.
- Courteously accommodate special requests of guests and be prepared to answer guest questions regarding the hotel and local area facilities and services.
- Attend and participate in monthly department meetings or stand up meetings.
- During any Health Emergency, any associate performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines.
- Carry out any reasonable request by Management.
