What are the responsibilities and job description for the Housekeeping - Flagstaff KOA position at Kampgrounds Enterprises, Inc.?
Description
The Flagstaff KOA is a beautiful mountain campground set at 7000 feet among tall ponderosa pine trees at the base of the San Francisco Peaks. We are looking for enthusiastic and outgoing people to join our maintenance and landscape team. Located off Route 66, The Flagstaff KOA is just an hour from the beautiful Red Rocks of Sedona and Oak Creek Canyon, an hour and a half from the South Rim of the Grand Canyon and a short 15 minute drive from Northern Arizona University.
We are open year-round offering camping in RVs, Cabins, Deluxe Cabins, tents & Teepees. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment and helping families create memories to last a lifetime we want to talk to you!
WORKING HOURS & RATES
- The working hours for this position can be Monday through Sunday 7am-10pm with high activity on weekends and holidays
- $17.85/hour and up depending on your experience
- Successful applicants can expect between 15-40 hours per week depending on the occupancy of the park
- This position is seasonal April 1 - October 31st
RESPONSIBILITIES
• Ensures customers receive a high level of service consistent with our customer service philosophy
• Communicate with all staff and management using Microsoft Teams
• Enforce campground policies and implement solutions consistent with goals of park
• Proactive guest management to ensure positive environment for all guests
• Coordinate with Guest Service staff for guest arrivals
• Coordinate with Guest Service staff for problem resolution when applicable
• Utilize creative problem solving skills
• Daily cleaning and maintenance of the restroom facilities
• Janitorial duties on all buildings at the campground
• Cleaning and preparation of deluxe cabins, standard cabins, and deluxe tents including linens for guest arrivals
• Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.
Requirements
• Good customer service and communications skills
• Ability to multi task and prioritize
• Able to work with others and work independently
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 30 lbs.
• Ability to thrive in a fast-paced environment
• Actively communicate both verbally and written
• Must be able to work at high altitude – 7000ft.
PM21
Salary : $18
