What are the responsibilities and job description for the Housekeeping - St. Louis West KOA position at Kampgrounds Enterprises, Inc.?
Description
The St. Louis West KOA offers picturesque camping as it was meant to be - with lots of trees, a babbling creek, fireflies, and a campfire under a starlit sky located on Historic Route 66, less than 1 mile from Six Flags St. Louis and I-44. We are looking for enthusiastic and outgoing people to join our housekeeping team. Offering camping year-round in RVs, Cabins, Deluxe Cabins, and tents our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment and helping families create memories to last a lifetime we want to talk to you!
Working Hours:
- Monday - Sunday with most hours occurring Thursday-Sunday and holiday weekends.
- Hours can be 8am-8pm
- Seasonal - Part Time
- 15-25 hours per week depending on the occupancy of the campground
- May - September
- $15.50 & up depending on experience
RESPONSIBILITIES
• Ensures customers receive a high level of service consistent with our customer service philosophy
• Communicate with all staff and management using Microsoft Teams
• Enforce campground policies and implement solutions consistent with goals of park
• Proactive guest management to ensure positive environment for all guests
• Coordinate with Guest Service staff for guest arrivals
• Coordinate with Guest Service staff for problem resolution when applicable
• Utilize creative problem solving skills
• Daily cleaning and maintenance of the restroom facilities
• Janitorial duties on all buildings at the campground
• Cleaning and preparation of deluxe cabins and standard cabins including linens for guest arrivals
• Laundry of linens for deluxe accommodations as needed
• Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.
Requirements
• Good customer service and communications skills
• Ability to multi task and prioritize
• Able to work with others and work independently
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 30 lbs.
• Ability to thrive in a fast-paced environment
• Actively communicate both verbally and written
PM21
Salary : $16
