What are the responsibilities and job description for the Outdoor Guest Services - Grand Canyon KOA position at Kampgrounds Enterprises, Inc.?
Description
The Grand Canyon KOA is an Journey campground looking for enthusiastic people to join our outdoor guest service team. Located in beautiful Northern Arizona about an hour from the Grand Canyon, we are a seasonal park offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service.
Do you enjoy meeting new people from around the world? Like working outdoors and next to one of the natural wonders of the world? Want to be close to town but enjoy the stars at night? We want to talk to you!
WORKING HOURS & RATES
- The working hours for this position can be Monday through Sunday 7am-10pm with high activity on weekends and holidays
- $15/hour and up depending on your experience
- Successful applicants can expect between 15-40 hours per week depending on the occupancy of the park
- This position is seasonal March 15th- October 31st. Ideally candidates are available for the entire season, but if not applicants available for at least 3 months will be considered
- Accommodation options available at a nominal fee for employees who meet minimum weekly work hours. More information on accommodation to be discussed during the interview process for interested applicants.
RESPONSIBILITIES
• Ensures customers receive a high level of service consistent with our customer service philosophy
• Help to ensure the safety of guest and campground property with attentive observation and action
• Coordinate with Office staff for late guest arrivals
• Coordinate with office staff for problem resolution when available
• Learn and operate Campground Management system
• Communicate with all staff and management using Basecamp System
• Enforce campground policies and implement solutions consistent with goals of park
• Proactive guest management to ensure positive environment for all guests
• Welcome after hours guests and complete check in process
• Light custodial work to maintain high standard of cleanliness in all facilities
• Filling LP gas tanks during office hours
• Light pool maintenance
• Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.
Requirements
• Good customer service and communications skills
• Able to work with others and work independently
• Licensed Driver-able to operate light vehicles safely on and off property
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 50 lbs.
• Ability to thrive in a fast-paced environment
• General knowledge of maintenance and use of common repair tools
• Actively communicate both verbally and written
• Must be able to work at high altitude – 7000ft.
Salary : $15
