What are the responsibilities and job description for the IT Support Specialist position at Kane Innovations Inc.?
Job Summary:
We are seeking a motivated and detail-oriented IT Support Specialist to join our team. This role requires a self-starter with strong problem-solving skills who can work both independently and as part of a team. The ideal candidate will have experience in IT support, networking, and troubleshooting a variety of hardware and software systems.
The successful candidate for this role will be expected to day travel to Kane, PA approximately once per week as needed.
Key Responsibilities:
- Provide PC hardware support, including troubleshooting and maintenance.
- Administer and troubleshoot Windows operating systems.
- Support and maintain network infrastructure, including routers, switches, firewalls, and terminal servers.
- Troubleshoot and resolve issues with printers, plotters, and other peripherals.
- Manage and support VMware, Infor Visual ERP, SQL Server, and O365 applications.
- Assist with firewall protection and network security.
- Provide technical support for mobile devices.
- Develop an understanding of report building (SSRS) and assist in reporting tasks.
- Utilize basic programming knowledge to support IT functions.
- Communicate effectively with team members and end-users to resolve technical issues.
Qualifications & Experience:
- 1-2 years of experience in PC hardware support, IT, networking, and server administration.
- Strong knowledge of O365 applications.
- Familiarity with basic programming languages.
- Experience with Infor Visual ERP is a plus.
- Strong interpersonal, written, and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
Education:
- Associate’s degree in IT or a related field (Preferred).
If you are a proactive IT professional with a passion for problem-solving and technical support, we encourage you to apply!
Job Type: Full-time
Pay: $24.24 - $26.33 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $24 - $26
